Devon County Council (22 016 671)

Statement Closed after initial enquiries Transport 29-Mar-2023

Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her application for a blue badge. This is because there is insufficient evidence of fault with the way the Council considered her application.

Bristol City Council (22 016 097)

Statement Closed after initial enquiries Transport 28-Mar-2023

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

Essex County Council (22 015 891)

Statement Closed after initial enquiries Transport 26-Mar-2023

Summary: We will not investigate this complaint about an application for a Blue Badge because it is unlikely we would find fault by the Council.

Devon County Council (22 011 960)

Statement Closed after initial enquiries Transport 20-Mar-2023

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

London Borough of Newham (22 010 399)

Statement Upheld Transport 17-Mar-2023

Summary: Mr X complained the Council failed to correctly consider his application for a Blue Badge. The Council failed to consider Mr X’s application in line with government guidance. The Council will apologise, carry out a new assessment and take action to prevent reoccurrence.

London Borough of Harrow (22 014 349)

Statement Closed after initial enquiries Transport 09-Mar-2023

Summary: We will not investigate this complaint about a Blue Badge and a data breach. This is because there is insufficient evidence of fault by the Council and because the complainant could complain to the Information Commissioner.

Rutland County Council (22 014 909)

Statement Closed after initial enquiries Transport 07-Mar-2023

Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

London Borough of Harrow (22 014 348)

Statement Closed after initial enquiries Transport 01-Mar-2023

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge and a data breach. This is because there is insufficient evidence of fault by the Council and because the complainant could complain to the Information Commissioner.

Devon County Council (22 014 885)

Statement Closed after initial enquiries Transport 27-Feb-2023

Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for a Bleu Badge. This is because the Council will reconsider the application and carry out a face-to-face mobility assessment.

Kirklees Metropolitan Borough Council (22 014 663)

Statement Closed after initial enquiries Transport 20-Feb-2023

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s wife’s blue badge and disabled bus pass renewal. This is because there is insufficient evidence of fault with the Council’s actions.