London Borough of Newham (20 008 209)

Statement Not upheld Traffic management 04-Aug-2021

Summary: Mrs X complains that the Council is wrong to refuse her request for a parking permit. She says if she had known the development was ‘car-free’, she would not have accepted the Council’s offer to house her there. Mrs X says having a car would make life easier. The Ombudsman does not find the Council at fault.

London Borough of Enfield (20 005 111)

Statement Closed after initial enquiries Traffic management 04-Aug-2021

Summary: We will not investigate this complaint about the Council’s decision to create a low traffic neighbourhood near the complainant’s home. There is nothing to indicate fault in how the Council decided to introduce the scheme.

Lincolnshire County Council (21 003 880)

Statement Closed after initial enquiries Traffic management 03-Aug-2021

Summary: We will not investigate this complaint about whether the Council has properly advertised weight restrictions on Mr X’s street. This is because the injustice to Mr X has not been caused by any fault by the Council.

North Somerset Council (21 001 851)

Statement Closed after initial enquiries Traffic management 26-Jul-2021

Summary: Mr X complains about the Council’s failure to extend double yellow lines around his property. We will not investigate the complaint because an investigation is unlikely to lead to a different outcome.

Transport for London (21 002 943)

Statement Closed after initial enquiries Traffic management 22-Jul-2021

Summary: We will not investigate this complaint about the Authority’s refusal to remove double red lines or install new parking bays on the road near his home. From the information we have seen, the Authority is not at fault.

Bury Metropolitan Borough Council (21 002 706)

Statement Closed after initial enquiries Traffic management 21-Jul-2021

Summary: We will not investigate Mrs X’s complaints about how the Council has reached decisions about the road where she lives. Mrs X disagrees with the Council’s decisions but there is no evidence of fault in the way the decisions were reached. Other parts of Mrs X’s complaint are late and she may complain to the Information Commissioner if she believes the Council has withheld paperwork from her.

Calderdale Metropolitan Borough Council (21 003 303)

Statement Closed after initial enquiries Traffic management 20-Jul-2021

Summary: We will not investigate this complaint about the Council’s decision to introduce a Traffic Regulation Order in the road where he lives. We have not seen evidence of fault in the Council’s actions

Transport for London (21 002 307)

Statement Closed after initial enquiries Traffic management 12-Jul-2021

Summary: We will not investigate this complaint about a new bus route. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is nothing to suggest fault by Transport for London.

Kent County Council (21 002 447)

Statement Closed after initial enquiries Traffic management 12-Jul-2021

Summary: We will not investigate this complaint about the failure to install a traffic bollard. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We do not consider the complainant has suffered enough personal injustice which warrants our involvement. And investigation by the Ombudsman is unlikely to lead to a different outcome.

Liverpool City Region Combined Authority (21 002 033)

Statement Closed after initial enquiries Traffic management 09-Jul-2021

Summary: We will not investigate this complaint that the Authority failed to properly consult with residents and businesses about a proposed cycle lane route. This is because the injustice the complainant claims is not significant enough to warrant our involvement.