Buckinghamshire Council (21 005 227)

Statement Closed after initial enquiries Traffic management 31-Aug-2021

Summary: We will not investigate this complaint about the damage caused to Mr Y’s car by the installation of width restrictors on a road. Any claims for damage are for the courts to decide. The Ombudsman cannot make decisions on questions of liability, so it would be reasonable for Mr Y to pursue his claim in court.

West Sussex County Council (20 013 661)

Statement Upheld Traffic management 27-Aug-2021

Summary: Dr X complains about the Council’s decision to implement parking restrictions outside his home. He says the Council did not invite him to the committee meeting, did not tell him how it considered his objections, and did not tell him about the decision to implement the restrictions. We find fault with the Council. However, the faults identified did not cause Dr X any significant injustice.

Transport for London (21 004 352)

Statement Closed after initial enquiries Traffic management 17-Aug-2021

Summary: We will not investigate this complaint about a Penalty Charge Notice. There is insufficient remaining injustice to warrant an investigation.

Kent County Council (21 004 050)

Statement Closed after initial enquiries Traffic management 13-Aug-2021

Summary: We will not investigate this complaint about how the Council has progressed a proposal to reduce speed limits on roads near the complainant’s home. It is unlikely we would evidence of fault by the Council affected its decision to progress the scheme.

Suffolk County Council (21 003 861)

Statement Closed after initial enquiries Traffic management 13-Aug-2021

Summary: Mr X complains the Council has not taken action to address bus fumes which are affecting his business and his health. We will not investigate the complaint because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

Transport for London (21 003 974)

Statement Closed after initial enquiries Traffic management 13-Aug-2021

Summary: We will not investigate this complaint about traffic congestion near the complainant’s home. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is nothing to suggest fault by Transport for London.

Transport for London (21 003 886)

Statement Closed after initial enquiries Traffic management 10-Aug-2021

Summary: We will not investigate this complaint about the complainant’s car being held by bailiffs. This is because there is nothing we could achieve by starting an investigation and we could not add to the Authority’s response.

Manchester City Council (21 003 855)

Statement Closed after initial enquiries Traffic management 09-Aug-2021

Summary: We will not investigate this complaint about the Council’s introduction of an Experimental Traffic Order. We are unlikely to find fault in the process followed by the Council.

Devon County Council (21 004 019)

Statement Closed after initial enquiries Traffic management 09-Aug-2021

Summary: We will not investigate Mr X’s complaint about damage to his property caused by passing vehicles on a narrow road. There is insufficient evidence of fault by the Council which would warrant an investigation.

Bournemouth, Christchurch and Poole Council (21 001 906)

Statement Closed after initial enquiries Traffic management 09-Aug-2021

Summary: We will not investigate this complaint about how the Council responded to the complainants request to install a zebra crossing close to their home. This is because there is insufficient evidence of fault. Some of the issues complained about also either happened too long ago or there are other bodies better placed to consider them.