North East Combined Authority (21 001 121)

Statement Not upheld Traffic management 14-Sep-2021

Summary: Mr C complains about a penalty charge he incurred for a toll charge. The Ombudsman has discontinued the investigation because there is insufficient injustice to warrant further investigation.

Norfolk County Council (21 006 180)

Statement Closed after initial enquiries Traffic management 13-Sep-2021

Summary: We will not exercise discretion to investigate this complaint about parking restrictions which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Bournemouth, Christchurch and Poole Council (20 010 691)

Statement Not upheld Traffic management 09-Sep-2021

Summary: Mrs C complains that the Council breached its duty under the Equality Act by granting permission for a new stand at a local sports club with no disabled facilities. She says it later introduced parking restrictions so that disabled people now have to park near that stand. Mrs C says this caused her injustice because she is ambulant disabled and now has to walk through the sports ground, or use a wheelchair, to use the toilet. The Council was not at fault. It considered its duties to disabled fans when designing the stadium and also when amending the parking arrangements. It continues to keep the matter under review.

Essex County Council (21 005 317)

Statement Closed after initial enquiries Traffic management 07-Sep-2021

Summary: We will not investigate this complaint about the Council not repainting yellow lines on the road where the complainant lives. This is because the Council agreed yellow lines needed repainting and recently carried out the work. We do not consider the complainant has suffered injustice because of the delay in the works that warrants our involvement.

Kingston Upon Hull City Council (21 005 662)

Statement Closed after initial enquiries Traffic management 06-Sep-2021

Summary: We will not investigate this complaint about a road closure due to a dangerous structure. This is because there is insufficient evidence of fault which would warrant an investigation.

Transport for London (21 005 748)

Statement Closed after initial enquiries Traffic management 03-Sep-2021

Summary: We cannot investigate this complaint about a Penalty Charge Notice as Mr Y has already appealed to the London Tribunals.

Stockport Metropolitan Borough Council (20 012 700)

Statement Closed after initial enquiries Traffic management 03-Sep-2021

Summary: We will not investigate this complaint about traffic management. This is because the complaint is late without good reasons.

Stockport Metropolitan Borough Council (21 004 306)

Statement Closed after initial enquiries Traffic management 02-Sep-2021

Summary: We will not investigate Mr X’s complaint about the Council’s traffic calming measures at a district centre. The Council has not caused Mr X injustice. The Council has not made a final decision on whether to retain the measures and there is currently a public consultation.

London Borough of Hillingdon (21 000 595)

Statement Closed after initial enquiries Traffic management 02-Sep-2021

Summary: We will not investigate this complaint about extended zig-zag lines outside a school. This is because there is insufficient evidence of fault by the Council.

London Borough of Haringey (21 006 392)

Statement Closed after initial enquiries Traffic management 01-Sep-2021

Summary: We will not investigate this complaint about the installation of a speed cushion which the complainant says causes noise and vibration. This is because there is no evidence of fault by the Council.