Calderdale Metropolitan Borough Council (21 002 016)

Statement Closed after initial enquiries Street furniture and lighting 13-Jul-2021

Summary: We will not investigate this complaint about a failure to follow the complaints procedure. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We do not consider the complainant has suffered significant personal injustice to warrant our involvement.

Warrington Council (21 001 104)

Statement Closed after initial enquiries Street furniture and lighting 07-Jul-2021

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to move a streetlight which is blocking a parking place at the back of his property. Even if there was Council fault in granting planning permission for the property in 2003, it was Mr X’s later decision to buy the property with a blocked parking space which has caused his injustice.

Torbay Council (20 002 492)

Statement Upheld Street furniture and lighting 26-May-2021

Summary: Miss B complained the Council breached disability discrimination law and human rights law when it installed public litter bins that are not accessible for use by disabled people, small adults and children. She considered the Council had not properly considered its responsibilities under the relevant law. She cannot use the bins but she also considers there is a wider injustice to others who will be similarly affected. There was fault which caused injustice to Miss B.

London Borough of Hackney (20 008 233)

Statement Closed after initial enquiries Street furniture and lighting 24-May-2021

Summary: We will not investigate this complaint about the Council placing a cycle cage on the highway outside the complainant’s home. We are unlikely to find evidence of fault causing the complainant injustice that warrants our involvement.

Calderdale Metropolitan Borough Council (20 008 575)

Statement Upheld Street furniture and lighting 05-May-2021

Summary: Mrs X complained about high levels of light intrusion into her property after the Council replaced two street lights outside her home. We found fault with how the Council considered the light falling on Mrs X’s property. The Council agreed to reassess the light falling on Mrs X’s property from the street lights and to review how it approaches these assessments in future. This was a suitable remedy so we completed our investigation.

South Gloucestershire Council (20 009 188)

Statement Not upheld Street furniture and lighting 28-Apr-2021

Summary: The Ombudsman found no fault by the Council on Mr Y’s complaint about it failing to properly consider the impact of light spillage on to his property when it replaced a nearby street sodium lantern with an LED one. The Council responded and acted on his concerns. It visited and took light meter readings which show levels to his property within guidance target levels.

Sheffield City Council (20 012 771)

Statement Closed after initial enquiries Street furniture and lighting 14-Apr-2021

Summary: We will not investigate this complaint that the Council will not re-position a street light. This is because there is insufficient evidence of fault by the Council.

Milton Keynes Council (20 011 951)

Statement Closed after initial enquiries Street furniture and lighting 01-Apr-2021

Summary: We will not investigate this complaint about repairing a street sign because there is insufficient evidence of injustice. In addition, the Council has now fixed the sign.