Archive has 47 results
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Essex County Council (21 008 913)
Statement Closed after initial enquiries Street furniture and lighting 20-Sep-2021
Summary: We will not investigate Mr B’s complaint that he injured himself when he tripped over a bollard, which the Council had not made clearly visible to pedestrians. This is because it is reasonable for Mr B to pursue his claim for compensation at court, which is in the best position to decide the matter.
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Statement Closed after initial enquiries Street furniture and lighting 15-Sep-2021
Summary: We will not investigate this complaint that the Council refused to revoke a restaurant’s sitting out licence. This is because there is no evidence the complainant has suffered any significant personal injustice which would warrant our involvement.
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Leicester City Council (21 004 969)
Statement Closed after initial enquiries Street furniture and lighting 25-Aug-2021
Summary: We will not investigate this complaint about the Council moving a lamp post in 2015. This is because it is a late complaint. In addition, there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
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Transport for London (21 004 465)
Statement Closed after initial enquiries Street furniture and lighting 23-Aug-2021
Summary: We will not investigate this complaint about the Authority’s decision not to remove a bench. This is because there is insufficient evidence of fault by the Authority and because we could not achieve the outcome the complainant wants.
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Royal Borough of Greenwich (20 013 486)
Statement Not upheld Street furniture and lighting 16-Aug-2021
Summary: Ms X complains about the Council’s decision to place a bicycle hangar on the road outside her home. The complaint was closed because there was no fault by the Council. However, the Council still has to consider the impact of its decision on Ms X and her disabled father.
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North Somerset Council (21 003 546)
Statement Closed after initial enquiries Street furniture and lighting 16-Aug-2021
Summary: We will not investigate this complaint about the Council’s decision to place a new lamppost outside the complainant’s property. This is because it is unlikely we will find the Council to be at fault.
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Norfolk County Council (21 004 022)
Statement Closed after initial enquiries Street furniture and lighting 09-Aug-2021
Summary: We will not investigate this complaint about the actions of the Council and a local councillor concerning the installation of some street furniture. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient injustice caused to Mr X to warrant our involvement and the use of public money.
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Surrey County Council (21 003 720)
Statement Closed after initial enquiries Street furniture and lighting 09-Aug-2021
Summary: We will not investigate Mr X’s complaint about damage to his driveway. It is reasonable for him to make a claim on the Council’s insurance. If the Council does not accept liability for the damage, he can ask the court to decide.
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Kent County Council (21 002 735)
Statement Closed after initial enquiries Street furniture and lighting 02-Aug-2021
Summary: Mr X complained about the Council’s failure to provide additional street lighting and width improvements to a path near his home. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Street furniture and lighting 30-Jul-2021
Summary: We will not investigate Mr B’s complaint that the Council has made changes to a roundabout which has made it more dangerous. This is because there is not enough evidence of fault to justify an investigation.