Horsham District Council (21 017 991)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2022

Summary: We will not investigate Mr X’s complaint about the Council issuing him with penalty charge notices. Mr X had a right of appeal to the Traffic Penalty Tribunal for each ticket, and it would have been reasonable for him to use this.

Sandwell Metropolitan Borough Council (21 017 427)

Statement Upheld Parking and other penalties 31-Mar-2022

Summary: We will not investigate Mr X’s complaint the Council’s enforcement agent was at fault in visiting twice, demanding more money than he owed, and clamping his vehicle. The Council’s agent has already accepted it was at fault, apologised and paid £75. The Council has agreed to pay Mr X an additional £225 which is a fair outcome.

Plymouth City Council (21 017 981)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2022

Summary: We will not investigate Mr X’s complaint the Council issued a penalty charge notice and was responsible for him using an out of date parking permit. It was reasonable for Mr X to use his right of appeal to the parking adjudicator if he wanted to challenge the penalty charge notice. There is no other injustice or public interest reason for investigating the renewal of parking permits.

Transport for London (21 018 148)

Statement Upheld Parking and other penalties 30-Mar-2022

Summary: We will not investigate this complaint about Transport for London’s issuing a penalty charge notice for entering an ultra-low emission zone without paying the charge. This is because Transport for London has now agreed to waive the charge and it is unlikely an investigation would achieve anything more.

London Borough of Hillingdon (21 018 457)

Statement Closed after initial enquiries Parking and other penalties 30-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because there is not enough evidence of fault to justify our investigating.

London Borough of Lewisham (21 017 135)

Statement Closed after initial enquiries Parking and other penalties 29-Mar-2022

Summary: We will not investigate this complaint about the Council’s issuing of a Penalty Charge Notice to Ms X for a parking violation. This is because Ms X has appealed to London Tribunals and so the complaint falls outside our jurisdiction.

North East Combined Authority (21 018 034)

Statement Closed after initial enquiries Parking and other penalties 29-Mar-2022

Summary: We will not investigate this complaint about a penalty for an unpaid toll charge as any fault by the Authority has not caused significant injustice to the complainant.

City of York Council (21 016 988)

Statement Closed after initial enquiries Parking and other penalties 28-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice because there is insufficient evidence of fault by the Council.

Suffolk County Council (21 017 711)

Statement Closed after initial enquiries Parking and other penalties 28-Mar-2022

Summary: We will not investigate this complaint about the Council’s response to Mr X’s query about land ownership as Mr X is not caused a significant injustice from this.

Royal Borough of Kensington & Chelsea (21 018 350)

Statement Closed after initial enquiries Parking and other penalties 28-Mar-2022

Summary: We will not investigate this complaint about Penalty Charge Notice and the actions of an enforcement agency. This is because the complainant can follow the statutory process.