Leicestershire County Council (21 009 473)

Statement Closed after initial enquiries Other 21-Jan-2022

Summary: We will not investigate this complaint about @.

Cheshire East Council (20 009 100)

Statement Upheld Other 20-Jan-2022

Summary: Mr X complained the Council failed to accept responsibility for maintaining a blocked culvert on land near his home. Mr X also complained the Council failed to acknowledge his disability or his need for reasonable adjustments under the Equality Act. The Ombudsman found there was fault causing injustice when the Council failed to properly investigate the blocked culvert, when it gave inconsistent information about special contact measures, and when it failed to properly engage with Mr X about his disability.

Bolton Metropolitan Borough Council (21 011 133)

Statement Closed after initial enquiries Other 19-Jan-2022

Summary: We will not investigate this complaint about the Council’s decision to monitor whether defects in the highway are causing Mr X’s garage to flood. That is because there is insufficient evidence of fault to warrant further investigation.

Transport for London (21 013 645)

Statement Closed after initial enquiries Other 18-Jan-2022

Summary: We will not investigate this complaint about Transport for London’s decision not to install a pedestrian crossing close to the complainant’s home. This is because there is not enough evidence of fault to warrant an investigation.

Devon County Council (21 004 546)

Statement Closed after initial enquiries Other 14-Jan-2022

Summary: I have not investigated Mr B’s complaint that the Council has failed to determine his claim for compensation following a compulsory purchase order that affects him. Mr B has the right to seek a remedy in the Upper Tribunal and it is reasonable to expect him to use that right.

Surrey County Council (21 013 495)

Statement Closed after initial enquiries Other 14-Jan-2022

Summary: We will not exercise discretion to investigate this complaint about damage caused to the complainant’s fence. This is because it is reasonable to expect the complainant to go to court to determine any liability owed by the Council.

London Borough of Redbridge (21 011 987)

Statement Closed after initial enquiries Other 13-Jan-2022

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a footway crossing. This is because we are unlikely to find fault.

London Borough of Redbridge (21 012 235)

Statement Closed after initial enquiries Other 13-Jan-2022

Summary: We will not investigate this complaint about a dropped kerb because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

Bracknell Forest Council (21 012 793)

Statement Closed after initial enquiries Other 12-Jan-2022

Summary: We will not investigate this complaint about the Council’s decision not to tarmac over a small grass verge. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

Devon County Council (21 012 832)

Statement Closed after initial enquiries Other 12-Jan-2022

Summary: We will not investigate this complaint about the Council’s decision not to take action to cut back vegetation along the lane used by Mr X to access his property. This is because there is insufficient evidence of fault by the Council to warrant investigation.