Archive has 251 results
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Nottinghamshire County Council (21 013 765)
Statement Closed after initial enquiries Other 01-Feb-2022
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action over the removal of a grass verge. This is because there is insufficient evidence of injustice.
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Thanet District Council (21 010 672)
Statement Closed after initial enquiries Other 01-Feb-2022
Summary: Mr X complains the Council is breaching the Equality Act 2010 by discriminating against disabled cyclists. We do not intend to investigate this complaint. This is because only the courts can decide whether the Council has breached the Equality Act. And the responses show the Council has considered Mr X’s needs and balanced those against those of everyone. We cannot consider the merits of this decision.
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East Devon District Council (21 014 147)
Statement Closed after initial enquiries Other 28-Jan-2022
Summary: We cannot investigate Mr B’s complaint about the Council’s consideration of his compensation claim. This is because Mr B took the Council to court.
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London Borough of Haringey (21 014 374)
Statement Closed after initial enquiries Other 28-Jan-2022
Summary: We will not investigate this complaint about the amendment of parking restrictions to allow off street parking for an electric vehicle. There is insufficient evidence of fault which would warrant an investigation.
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Suffolk County Council (21 014 182)
Statement Closed after initial enquiries Other 27-Jan-2022
Summary: We will not investigate this complaint about the Council’s response to highway flooding near his home. There is insufficient evidence of fault which would warrant an investigation.
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Statement Upheld Other 26-Jan-2022
Summary: Mr X complains the Council failed to carry out an agreement it made with him to limit the times its contractor would carry out noisy roadworks near to his holiday accommodation business. We found fault as the Council failed to carry out the agreement. It has already apologised to Mr X and taken remedial action. This has limited the injustice caused to Mr X to warrant a further remedy so we have completed our investigation.
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London Borough of Barking & Dagenham (21 005 090)
Statement Upheld Other 26-Jan-2022
Summary: Mrs X complained the Council wrongly refused her application for a dropped kerb outside her property on two occasions. We found fault in how the Council considered Mrs X’s applications and communicated with her about the decision it made. The faults caused Mrs X frustration and uncertainty. The Council agreed to apologise to Mrs X to remedy the injustice caused.
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King's Lynn & West Norfolk Council (21 013 041)
Statement Closed after initial enquiries Other 26-Jan-2022
Summary: We will not investigate this complaint about the Council’s Civil Enforcement Officers. This is because it is unlikely we could add anything to the response the complainant has already received.
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London Borough of Tower Hamlets (21 014 096)
Statement Closed after initial enquiries Other 25-Jan-2022
Summary: We will not investigate this complaint about Council’s decision to refuse a personalised disabled parking bay application. There is not enough evidence of fault to warrant an investigation.
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North Yorkshire County Council (21 014 750)
Statement Closed after initial enquiries Other 25-Jan-2022
Summary: We will not investigate Mrs X’s complaint that the Council has not accepted liability for her personal injury and property damage after she tripped on an open inspection cover on the highway. This is because it is reasonable for Mrs X to take the Council to court, which is the body best positioned to decide her claim and provide the outcomes she seeks.