Cumbria County Council (21 012 911)

Statement Closed after initial enquiries Highway repair and maintenance 14-Jan-2022

Summary: We will not investigate this complaint about the Council not collecting grass cuttings. The complainant has not suffered sufficient personal injustice to warrant our involvement. Nor is it likely that further investigation would lead to a different outcome.

Bolsover District Council (21 013 542)

Statement Closed after initial enquiries Highway repair and maintenance 14-Jan-2022

Summary: We will not investigate Mrs X’s complaint about her son’s injuries resulting from a fall on the pavement. This is because it would be reasonable for her to take the matter to court.

Warwickshire County Council (21 014 819)

Statement Closed after initial enquiries Highway repair and maintenance 14-Jan-2022

Summary: We will not investigate Mrs B’s complaint that she suffered serious injuries whilst cycling due to the Council’s failure to repair a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court, which is in the best position to decide the matter.

London Borough of Croydon (21 006 544)

Statement Upheld Highway repair and maintenance 13-Jan-2022

Summary: We will not investigate Mr X’s complaint the Council has failed to provide information about the maintenance of grass verges and failed to reply to his complaints. I am satisfied the Council has now explained the maintenance position and apologised to Mr X for the failure to deal with his complaint. There is no remaining injustice. Mr X may reasonably go to the Information Commissioner or his local councillor if he wants more information.

Suffolk County Council (21 013 119)

Statement Closed after initial enquiries Highway repair and maintenance 07-Jan-2022

Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of vegetation next to a cycle path. The personal injustice to Mr X is not significant enough to warrant us investigating.

Essex County Council (21 001 215)

Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2022

Summary: We will not investigate this complaint about a footpath. This is because the complaint is late and there are no good reasons to investigate it now and there is not enough evidence of fault to justify investigating.

Essex County Council (21 009 248)

Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2022

Summary: We will not investigate this complaint about the Council not maintaining the highway outside the complainant’s home. There is nothing to suggest fault by the Council and the complainant has remedies she can seek in court.

Leicester City Council (21 012 681)

Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2022

Summary: We will not investigate this complaint about the Council closing his road for resurfacing works. There is insufficient evidence of fault which would warrant an investigation.

Gloucestershire County Council (21 007 763)

Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2022

Summary: We will not investigate this complaint about highway repairs. This is because the court is better placed than us to consider the complaint.

London Borough of Haringey (21 012 470)

Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2022

Summary: We will not investigate this complaint about a flooding problem affecting the pavement outside the complainant’s home. This is because the impact of the flooding problem on him is not to a degree which would justify investigating.