West Northamptonshire Council (21 013 956)

Statement Closed after initial enquiries Highway repair and maintenance 25-Jan-2022

Summary: We will not investigate this complaint that vibrations caused by large vehicles travelling over a speed hump are resulting in damage to the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It would be reasonable for the complainant to pursue a court remedy if he believes the Council is liable for the damage.

Bristol City Council (21 013 748)

Statement Closed after initial enquiries Highway repair and maintenance 20-Jan-2022

Summary: We will not investigate this complaint about the quality of highways repairs near the complainant’s home. We cannot investigate complaints about councils wasting tax payers’ money. Fault by the Council within our jurisdiction has not caused the complainant injustice that warrants our involvement.

London Borough of Barking & Dagenham (21 013 777)

Statement Closed after initial enquiries Highway repair and maintenance 20-Jan-2022

Summary: We will not investigate this complaint about the Council’s implementation of new parking restrictions in a controlled parking zone. There is insufficient evidence of fault which would warrant an investigation.

Devon County Council (21 013 867)

Statement Closed after initial enquiries Highway repair and maintenance 20-Jan-2022

Summary: We will not investigate this complaint about the Council’s failure to repair a road. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant may take his complaint to court.

Worcestershire County Council (21 013 620)

Statement Closed after initial enquiries Highway repair and maintenance 19-Jan-2022

Summary: We will not investigate Mr X’s complaint about the surface of the road outside his property. This is because it would be reasonable for him to serve notice on the Council and take the matter to court.

Essex County Council (21 013 717)

Statement Closed after initial enquiries Highway repair and maintenance 19-Jan-2022

Summary: We will not investigate this complaint about the quality of road surface repairs near Mr X’s home. There is insufficient evidence of fault by the Council which would warrant an investigation.

London Borough of Enfield (21 014 982)

Statement Closed after initial enquiries Highway repair and maintenance 19-Jan-2022

Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to repair a pothole. This is because it is reasonable for Mr B to pursue his compensation claim at court, which is in the best position to decide the matter.

East Sussex County Council (21 013 515)

Statement Closed after initial enquiries Highway repair and maintenance 18-Jan-2022

Summary: We will not investigate Mr X’s complaint about disrepair to the public highway. This is because it would be reasonable for Mr X to serve notice on the Council and take the matter to court.

Manchester City Council (21 013 556)

Statement Closed after initial enquiries Highway repair and maintenance 18-Jan-2022

Summary: We will not investigate this complaint about the condition of a pavement. This is because the complaint late. Also, there is not enough evidence of fault by the Council, and the complainant has a remedy in court.

London Borough of Tower Hamlets (21 013 558)

Statement Closed after initial enquiries Highway repair and maintenance 18-Jan-2022

Summary: We will not investigate Mr X’s complaint about the layout of a road. This is because there is no evidence of fault by the Council and the injustice Mr X claims results from the actions of third parties and not the Council.