Surrey County Council (21 001 606)

Statement Not upheld Highway repair and maintenance 25-Feb-2022

Summary: Mrs F complained about Council inaction in investigating causes of flooding on the lane where she lives. And for not completing drainage works it had identified several years before. The Ombudsman finds no fault with the parts of the complaint we have investigated.

Devon County Council (21 015 733)

Statement Closed after initial enquiries Highway repair and maintenance 23-Feb-2022

Summary: We will not investigate this complaint about failure to prevent damage from highway flooding. The complaint is late, and we have seen no reason to investigate it now.

Lincolnshire County Council (21 015 872)

Statement Closed after initial enquiries Highway repair and maintenance 23-Feb-2022

Summary: We will not investigate this complaint about highway maintenance. This is because there is not enough evidence of fault to justify investigating.

North Somerset Council (21 012 733)

Statement Closed after initial enquiries Highway repair and maintenance 22-Feb-2022

Summary: We will not investigate this complaint about alleged unlawful obstructions to a footpath as Mr X is not caused significant personal injustice from it.

Lancashire County Council (21 015 604)

Statement Closed after initial enquiries Highway repair and maintenance 18-Feb-2022

Summary: We will not investigate this complaint about highway repairs following works by utility companies in Mrs X’s local town centre. We cannot investigate this matter which affects all or most of the people in the Council’s area.

Cheshire East Council (21 015 263)

Statement Closed after initial enquiries Highway repair and maintenance 17-Feb-2022

Summary: We will not investigate this complaint about vibration from vehicles using a section of road. This is because Mrs X could take court action.

Sefton Metropolitan Borough Council (21 015 066)

Statement Closed after initial enquiries Highway repair and maintenance 17-Feb-2022

Summary: We will not exercise discretion to investigate this complaint about the Council tarmacking over a utility company stop tap in the pavement. This is a civil matter It is reasonable for Miss X to seek a legal remedy against either the Council or the water utility company.

Stockport Metropolitan Borough Council (21 016 896)

Statement Closed after initial enquiries Highway repair and maintenance 17-Feb-2022

Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to maintain the highway. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Devon County Council (21 016 714)

Statement Closed after initial enquiries Highway repair and maintenance 15-Feb-2022

Summary: We will not investigate Dr B’s complaint that the Council has failed to maintain the road where she lives. This is because it is reasonable for Dr B to apply for an order from the court.

Tameside Metropolitan Borough Council (21 015 367)

Statement Closed after initial enquiries Highway repair and maintenance 15-Feb-2022

Summary: We will not investigate this complaint about the Council’s response to flooding at a road junction. There is insufficient evidence of fault by the Council which would warrant an investigation.