Shropshire Council (21 007 992)

Statement Closed after initial enquiries Other 24-Oct-2021

Summary: Mr X complains about the way the Council publicised a planning application for a site opposite one he owned and intended to build on. We will not investigate this complaint because there is not enough evidence of fault by the Council so the matter does not warrant our involvement.

Charnwood Borough Council (21 008 494)

Statement Closed after initial enquiries Other 19-Oct-2021

Summary: We will not investigate this complaint about the Council’s decision to remove protection from an area of greenspace in its Local Plan. This is because there is no evidence of fault in how the Council consulted on its Local Plan.

Spelthorne Borough Council (21 007 351)

Statement Closed after initial enquiries Other 14-Oct-2021

Summary: We will not investigate Mrs X’s complaint about the Council including her address as an objector in a planning officer report. Even if the Council had not included her address, the details required in the report would have likely informed Mrs X’s neighbour of the objection’s source. The Council cannot be held directly responsible for the resulting injustice Mrs X claims from the actions of her neighbour. Any concerns about the Council breaching Mrs X’s privacy would be for the Information Commissioner.

Milton Keynes Council (21 002 408)

Statement Closed after initial enquiries Other 11-Oct-2021

Summary: Mr X complains about the Council’s refusal to take action against a neighbour for erecting a fence. We will not investigate this complaint because there is no evidence of fault by the Council causing injustice.

Southend-on-Sea City Council (19 017 060)

Statement Closed after initial enquiries Other 06-Oct-2021

Summary: The Ombudsman has decided to discontinue our investigation of Mr Y’s complaint about the complaint handling system established by an airport under a Section 106 agreement with the Council. This is because the Ombudsman finds the matters complained of regarding the airport’s complaints handling process did not cause any significant personal injustice to Mr Y and further investigation would not lead to a different outcome. Given this, an investigation solely into the wider issues around the Council’s handling of Mr Y’s complaint cannot be justified.

Tamworth Borough Council (21 005 437)

Statement Closed after initial enquiries Other 05-Oct-2021

Summary: We will not investigate this complaint about the Council’s failure to install a paved area in front of the complainant’s home. It is unlikely we will find fault in the Council’s actions. And, while the complainant considers the area unsightly, we do not consider she has suffered a significant personal injustice which warrants our involvement.

East Suffolk Council (21 000 974)

Statement Not upheld Other 30-Sep-2021

Summary: Mrs B complained the Council failed to carry out a sequential flood risk assessment on a development site before it included in the local plan. We have discontinued our investigation because Mrs B's complaint is late.

Northumberland County Council (21 006 097)

Statement Closed after initial enquiries Other 27-Sep-2021

Summary: We will not investigate this complaint that the Council are responsible for damage to the complainants property. This is because the matter of liability can only be determined by insurers or the courts.

Telford & Wrekin Council (21 006 836)

Statement Closed after initial enquiries Other 27-Sep-2021

Summary: We will not investigate this complaint about possible land contamination at a development site in the Council’s area. This is because Dr X has not been caused an injustice as a result of the actions of the Council. There are also no wider public interest issues for us to consider arising from this complaint.

Stratford-on-Avon District Council (21 006 340)

Statement Closed after initial enquiries Other 22-Sep-2021

Summary: We will not investigate this complaint about how the Council dealt with land in its area. This is because the actions of the Council have not caused Mr X an injustice. Parts of the complaint are also late as they occurred more than 12 months ago and it is reasonable to expect Mr X to raise these sooner.