Darlington Borough Council (20 014 065)

Statement Closed after initial enquiries Building control 14-May-2021

Summary: We will not investigate this complaint about the actions of the Council’s building control officers. This is because it is unlikely an investigation could add to the Council’s response. The complainant has also not been caused any personal injustice by the matter.

Oxford City Council (20 002 323)

Statement Closed after initial enquiries Building control 06-May-2021

Summary: We will not investigate Mr X and Miss Y’s complaint about the Council’s handling of a building control matter. This is because the injustice they claim is the result of the actions of the previous owner of the property and we cannot say the Council should provide a remedy for this.

Shropshire Council (20 003 936)

Statement Not upheld Building control 04-May-2021

Summary: Mrs D complained the Council failed to take action against a developer for damage to her drainage system and contraventions of building regulations. Mrs D says the developer caused damage to her private drainage system which will cost £25,000 to rectify and her septic tank now needs regular emptying and she has spent £4,000 on legal fees. We have found no evidence of fault by the Council.

Solihull Metropolitan Borough Council (20 013 019)

Statement Closed after initial enquiries Building control 22-Apr-2021

Summary: We will not investigate this complaint about the advice the Council gave to the complainant in relation to an application for building regulation approval. This is because it is unlikely an investigation could achieve anything more or lead to a different outcome.

Manchester City Council (20 012 754)

Statement Closed after initial enquiries Building control 08-Apr-2021

Summary: We will not investigate Miss X’s complaint that the Council wrongly signed off her building work as compliant with the Building Regulations. This is because we cannot achieve any worthwhile outcome for Miss X.

London Borough of Haringey (20 007 897)

Statement Closed after initial enquiries Building control 01-Apr-2021

Summary: Mr X complained the Council would not take action about a tree owned by a third party causing damage on his property. Mr X also complained the Council would not comment on a planning matter. We will not exercise discretion to investigate this complaint because Mr X can take the matter to court.

City of Bradford Metropolitan District Council (20 012 542)

Statement Closed after initial enquiries Building control 31-Mar-2021

Summary: We will not investigate this complaint about a building control matter. This is because it is unlikely an investigation could achieve the outcome the complainant wants.