Mendip District Council (21 006 706)

Statement Closed after initial enquiries Building control 30-Sep-2021

Summary: We will not investigate Mrs X’s complaint that the Council wrongly signed off building work as compliant with the Building Regulations. This is because there is not enough evidence of fault by the Council.

East Lindsey District Council (21 005 906)

Statement Closed after initial enquiries Building control 13-Sep-2021

Summary: We will not investigate Mr X’s complaint about the Council’s decision that his neighbour’s outbuilding is exempt from the requirements of the Building Regulations 2010. This is because the matter does not cause him significant injustice.

London Borough of Sutton (20 013 827)

Statement Not upheld Building control 12-Sep-2021

Summary: Mr C complained about the way the Council dealt with his application to regularise building works which he said led to an unnecessary application fee of £300. We found no evidence of fault by the Council.

Chichester District Council (21 005 211)

Statement Closed after initial enquiries Building control 12-Sep-2021

Summary: We will not investigate this complaint that the Council wrongly issued a completion certificate for works that did not comply with building regulations. This is because it is unlikely we would find fault or that an investigation would achieve the outcome the complainant wants.

City of Bradford Metropolitan District Council (21 005 401)

Statement Closed after initial enquiries Building control 01-Sep-2021

Summary: We will not investigate this complaint about how the Council dealt with concerns raised about a wood burner and flue installed at a property near the complainant’s home. This is because it is unlikely we would find fault by the Council.

South Lakeland District Council (20 010 137)

Statement Closed after initial enquiries Building control 27-Aug-2021

Summary: A woman complained about the failure of the Council’s Building Control service to take action about a flue at her neighbour’s property which she said contravened the Building Regulations. But we do not have grounds to investigate this matter because there is insufficient evidence of fault by the Council.

Preston City Council (20 012 980)

Statement Closed after initial enquiries Building control 27-Aug-2021

Summary: We will not investigate this complaint about the Council’s actions in relation to the removal of a wall or safety concerns raised about a development near the complainant’s home. This is because we are unlikely to find fault.

East Hampshire District Council (21 006 795)

Statement Closed after initial enquiries Building control 16-Aug-2021

Summary: We will not investigate Mr B’s complaint that the Council wrongly approved defective building work which did not meet the building regulations. This is because we cannot achieve the outcome Mr B wants.

Rochford District Council (21 003 900)

Statement Closed after initial enquiries Building control 04-Aug-2021

Summary: We will not investigate Miss X’s complaint about the Council’s handling of a building control matter. This is because we cannot achieve any worthwhile outcome for Miss X.

London Borough of Croydon (20 003 058)

Statement Not upheld Building control 22-Jul-2021

Summary: There is no fault with the Council’s decision to place a condition on a building control approval or with the time taken to decide the applications. The Council has also investigated the complaints made by Mr X against his neighbour. There is no evidence of fault in its investigation of complaints about a brick chimney. A complex neighbour dispute means the Council cannot resolve the situation as Mr X wants after he altered a shared chimney. The neighbours metal flue was installed by an approved installer, who has confirmed it was compliant, so there is no fault in the Council’s decision not to investigate further.