Lewes District Council (21 012 290)

Statement Closed after initial enquiries Building control 05-Jan-2022

Summary: We will not investigate this complaint about the quality of building work carried out on Mr X’s property. This is because the Council is not responsible for the quality of the building work and so Mr X has not been caused an injustice as a result of the Council’s actions.

Cheltenham Borough Council (21 012 320)

Statement Closed after initial enquiries Building control 05-Jan-2022

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve the outcome the complainant wants.

Peterborough City Council (20 013 095)

Statement Upheld Building control 04-Jan-2022

Summary: Mr B complained the Council had not taken enforcement action under its building control powers. He considers the development next to his home does not comply with the building regulations and has, and will, cause damage to his property. He considered the Council should take action to ensure the building complies with the regulations. There was fault which caused injustice

Rugby Borough Council (20 013 465)

Statement Not upheld Building control 17-Dec-2021

Summary: Mr X says the Council identified flaws in the construction of extensions at his home but then refused to take action to ensure the builder corrected the flaws. The complaint was closed because there was no fault by the Council.

Calderdale Metropolitan Borough Council (21 012 193)

Statement Closed after initial enquiries Building control 08-Dec-2021

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve the outcome the complainant wants.

West Northamptonshire Council (21 000 319)

Statement Upheld Building control 02-Dec-2021

Summary: Mr C complained the Council failed to enforce building regulations after his neighbour moved an oil tank next to his property. We find the Council was at fault for its communication with Mr C. The Council has agreed to our recommendations to address Mr C’s injustice.

London Borough of Havering (21 008 529)

Statement Closed after initial enquiries Building control 18-Nov-2021

Summary: We will not investigate this complaint about the Council’s decision to take enforcement action in relation to a building control matter. This is because the Ombudsman cannot investigate the start of court proceedings. It is unlikely we will find fault in relation to the remaining issues complained about.

Norwich City Council (21 010 205)

Statement Closed after initial enquiries Building control 16-Nov-2021

Summary: We will not investigate Mr X’s complaint that the Council has failed to ensure building works comply with the Building Regulations. This is because the matter does not cause him significant personal injustice.

Sandwell Metropolitan Borough Council (21 010 356)

Statement Closed after initial enquiries Building control 16-Nov-2021

Summary: We will not investigate this complaint about the Council’s decision to refuse a building regulation application or the complainant’s concerns that it failed to share information with the Coal Authority. This is because the complainant had a right to appeal against the decision to refuse her application. It is also unlikely we would find fault in relation to the remaining issues complained about.

Wiltshire Council (21 009 814)

Statement Closed after initial enquiries Building control 08-Nov-2021

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve the outcome the complainant wants.