South Ribble Borough Council (21 012 023)

Statement Closed after initial enquiries Other 05-Jan-2022

Summary: We cannot investigate this complaint about the Council dealt with a complaint about the complainants conduct as a councillor. This is because the complainant does not complain as a member of the public.

London Borough of Hackney (21 012 992)

Statement Closed after initial enquiries Other 05-Jan-2022

Summary: We will not investigate this complaint about access to the complainant’s information. This is because it concerns matters which the Information Commissioner is better placed to consider, and has already done so.

Oldham Metropolitan Borough Council (21 004 246)

Statement Upheld Other 04-Jan-2022

Summary: Mr X complains the Council recorded his former name alongside his current name on his child’s birth certificate. Mr X says the Council acted outside of the law by adding his former name. The Council has acknowledged there was fault in the advice it provided when recording the birth. It has agreed to apologise and re-register the birth with Mr X’s current name only.

Transport for London (21 012 959)

Statement Closed after initial enquiries Other 22-Dec-2021

Summary: We will not investigate this complaint that Transport for London failed to supply information requested under a subject access request relating to a congestion charge and delayed replying to a complaint. It is reasonable for the complainant to pursue the matter with the Information Commissioner. There is insufficient injustice.

Buckinghamshire Council (21 012 239)

Statement Closed after initial enquiries Other 22-Dec-2021

Summary: We will not investigate Mr X’s complaint about the Council imposing restrictions on his contacts with it. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council, nor of significant injustice to Mr X which would warrant our involvement.

Somerset County Council (21 006 396)

Statement Not upheld Other 21-Dec-2021

Summary: We have ended our investigation into Mr X’s complaint that the Council’s highway records were incorrect and that it failed to provide him with information he had asked for as further investigation would not lead to a different outcome. The Council is in the process of amending the highway records, so Mr X’s complaint about the accuracy of the amendments is premature.

London Borough of Newham (21 014 029)

Statement Closed after initial enquiries Other 21-Dec-2021

Summary: We will not investigate Mr B’s complaint about the Council sending emails to the wrong email address. This is because the Information Commissioner is in the best position to decide the matter.

Herefordshire Council (21 013 631)

Statement Closed after initial enquiries Other 17-Dec-2021

Summary: Ms X alleges the Council breached the Data Protection Act (DPA) when an officer photographed her personal information during an inspection of a riding school. We will not investigate this complaint. This is because the Information Commissioner’s Office is better placed to decide if the DPA has been breached.

London Borough of Waltham Forest (21 011 374)

Statement Closed after initial enquiries Other 16-Dec-2021

Summary: We will not investigate Mr X’s complaint that the Council has not provided information he has requested from it about its decision to implement street closures in his area. This is because this is best dealt with by the Information Commissioner’s Office.

Cumbria County Council (20 012 303)

Statement Upheld Other 15-Dec-2021

Summary: Mr and Mrs D complain the Council failed to ensure it sent information to them in their preferred format and delayed responding to their complaint. There was fault causing injustice. The Council has agreed to make a payment to Mr and Mrs D and to ensure its records on reasonable adjustments are up to date.