London Borough of Islington (21 016 990)

Statement Closed after initial enquiries Other 18-Feb-2022

Summary: We will not exercise discretion to investigate this complaint about damage caused to Mr X’s car when a window fell on it. This is because it is reasonable to expect Mr X to take his claim for damages to court.

Sandwell Metropolitan Borough Council (21 015 617)

Statement Closed after initial enquiries Other 17-Feb-2022

Summary: We cannot investigate this complaint about the Council’s decision to take legal action against the complainant, and how it plans to review the decision. This is because the matter has been subject to court proceedings which places it outside of our jurisdiction.

Liverpool City Council (21 015 722)

Statement Closed after initial enquiries Other 17-Feb-2022

Summary: We will not investigate this complaint that the complainant was not properly looked after when she was placed in care as a child, and that she has been given none of her records for this time period. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There are insufficient grounds to exercise discretion to consider this late complaint now, and the Information Commissioner’s Office is better placed to consider the complainant’s concerns about her subject access request.

Police & Crime Commissioner for West Yorkshire (21 014 392)

Statement Closed after initial enquiries Other 16-Feb-2022

Summary: We cannot investigate this complaint about the Police and Crime Commissioner. This is because the complaint relates to the investigation or prevention of a crime.

Gloucester City Council (21 016 760)

Statement Closed after initial enquiries Other 16-Feb-2022

Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s complaints about data protection issues as it would not be in the public interest for us to do so.

Cambridge City Council (21 016 704)

Statement Closed after initial enquiries Other 15-Feb-2022

Summary: We will not investigate Mrs B’s complaint about the Council’s refusal to refund a lost ticket fee she was required to pay at a Council car park. This is because Mrs B has not suffered a significant injustice which would justify an investigation.

Staffordshire Police and Crime Commissioner (21 001 854)

Statement Not upheld Other 11-Feb-2022

Summary: Mr X complained about how the Police and Crime Commissioner handled his contacts about the actions of officers of a police force, including those delegated to take actions on behalf of the Chief Constable. The Ombudsman’s decision is we should end our investigation. This is because Mr X is asking the Commissioner to respond to issues which were, in the first instance, related to reports of an alleged crime. The Ombudsman cannot look at matters related to investigation of a crime. We could not conduct a meaningful investigation without looking into those matters. And there is not enough potential injustice in the matters we could investigate to warrant our continued involvement.

Malvern Hills District Council (21 016 558)

Statement Closed after initial enquiries Other 11-Feb-2022

Summary: We will not investigate this complaint about an alleged data breach by the Council as this is a matter for the Information Commissioner’s Office.

Bracknell Forest Council (21 015 453)

Statement Closed after initial enquiries Other 10-Feb-2022

Summary: We will not investigate this complaint that the Council wrongly shared Mr X’s personal information with third parties as this is a matter for the Information Commissioner’s Office.

Durham County Council (20 012 888)

Statement Closed after initial enquiries Other 09-Feb-2022

Summary: We will not investigate this complaint about advice and assistance the Council gave Miss X when she was moving home. This is because the Council gave Miss X with a range of means of contacting it and so there is no evidence fault with the Council’s actions.