Nottinghamshire County Council (21 001 571)

Statement Upheld Other 15-Nov-2021

Summary: Mrs X complained about the Council’s conduct of a safeguarding investigation. There is no fault in how the Council involved Mrs X in the investigation or shared Mrs X’s personal data. There is fault in the Council’s failure to consider relevant evidence. The Council also delayed sending Mrs X minutes of a safeguarding meeting and took too long to complete the investigation. This is fault. The Council has agreed to apologise, pay Mrs X £250 and review its findings.

Buckinghamshire Council (21 009 907)

Statement Closed after initial enquiries Other 11-Nov-2021

Summary: We will not investigate this complaint about the registration of a birth. This is because it is unlikely we could add to the Council’s response or that an investigation would lead to a different outcome.

Brighton & Hove City Council (21 010 232)

Statement Closed after initial enquiries Other 11-Nov-2021

Summary: We will not investigate this complaint about how the Council has dealt with Mr X’s complaint about its handling of a subject access request. This is because it is not a good use of our resources to investigate complaints about complaint procedures when we will not investigate the substantive issue.

London Borough of Barking & Dagenham (21 010 352)

Statement Closed after initial enquiries Other 11-Nov-2021

Summary: We will not investigate this complaint that the Council has destroyed records relating to Mrs X’s daughter, as this is best dealt with by the Information Commissioner’s Office.

London Borough of Lambeth (21 009 194)

Statement Closed after initial enquiries Other 09-Nov-2021

Summary: We will not investigate this complaint about a Council’s alleged failure to respond to a Subject Access Request. This is because the Information Commissioner is better placed to deal with Miss X’s complaint.

Central Bedfordshire Council (21 010 487)

Statement Closed after initial enquiries Other 08-Nov-2021

Summary: We will not investigate Miss B’s complaint about the Council’s delay providing information she requested. This is because it is reasonable for Miss B to complain to the Information Commissioner’s office, which is in the best position to consider the matter.

Woking Borough Council (21 009 674)

Statement Closed after initial enquiries Other 05-Nov-2021

Summary: Ms X says she has been caused great distress by a Council officer gossiping about her personal life to Ms X’s friends. We will not investigate this complaint. This is because it is reasonable for Ms X to complain to the Information Commissioner’s Office about the data breach as the most appropriate agency for his complaint.

Ashfield District Council (21 009 201)

Statement Closed after initial enquiries Other 05-Nov-2021

Summary: We will not investigate Mr X’s complaint that the Council falsely suggested he alleged a Council officer had lied. This is because the injustice caused to Mr X from this is not serious enough to warrant our involvement or the use of public money to investigate. We also cannot achieve the outcome that Mr X seeks.

Bath and North East Somerset Council (21 009 460)

Statement Closed after initial enquiries Other 05-Nov-2021

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s nomination to its community award scheme as the remaining injustice to Mr X is not sufficient to warrant our involvement.

Halton Borough Council (21 009 350)

Statement Closed after initial enquiries Other 04-Nov-2021

Summary: We will not investigate Mr X’s complaint about the Council’s decision to liquidate a bus company it owned. This is because the actions complained about fall outside our jurisdiction.