High Peak Borough Council (21 013 937)

Statement Closed after initial enquiries Council house sales and leaseholders 01-Feb-2022

Summary: We will not investigate this complaint about the Council’s valuation of a property under the right to buy scheme. This is because the complainant could have appealed to the District Valuer. Furthermore, the complaint is made late.

Nottingham City Council (21 013 084)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Jan-2022

Summary: We will not investigate this complaint about the Council’s failure to allow the complainant to complete her right to buy purchase. It is reasonable to expect her to take the matter to court.

Bath and North East Somerset Council (21 011 690)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Dec-2021

Summary: We will not exercise discretion to investigate this complaint about refusal of a right to buy application. It is reasonable for Mr X to challenge the refusal of his protected Right to Buy in the courts or the Lands Tribunal.

London Borough of Hillingdon (21 010 922)

Statement Closed after initial enquiries Council house sales and leaseholders 25-Nov-2021

Summary: We will not investigate this complaint about valuations of Mr X’s home. This is because Mr X could have gone to the district valuer, part of the complaint is late, and Mr X need not accept the Council’s offer to buy his property.

Nottingham City Council (21 010 190)

Statement Closed after initial enquiries Council house sales and leaseholders 17-Nov-2021

Summary: We will not investigate this complaint about lack of progress with Miss X’s application to buy her Council home. This is because it would be reasonable to expect Miss X to go to court.

Charnwood Borough Council (21 007 074)

Statement Upheld Council house sales and leaseholders 24-Oct-2021

Summary: We will not investigate this compliant about the Council not disclosing property details regarding a ‘Right to Buy’ application. This is because the Council has offered a suitable remedy and further investigation would not lead to a different outcome.

Barnsley Metropolitan Borough Council (21 005 820)

Statement Closed after initial enquiries Council house sales and leaseholders 24-Oct-2021

Summary: We will not investigate this complaint about the complainant buying his home under ’Right to Buy’ legislation. The complainant had other remedies open to him.

Birmingham City Council (21 006 070)

Statement Closed after initial enquiries Council house sales and leaseholders 06-Oct-2021

Summary: We will not investigate this complaint about how the Council is handling a Right to Buy application. This is because it is reasonable to expect the complainant to use the legal remedy available via the courts.

Dover District Council (21 007 159)

Statement Closed after initial enquiries Council house sales and leaseholders 30-Sep-2021

Summary: We will not investigate this complaint about delay and conveyance details in Mr X’s Right to Buy application. We cannot investigate complaints about social housing landlords and it is reasonable for Mr X to use the tenants notice of delay procedure if the Council exceeds the statutory timescales for completion.

Nottingham City Council (21 006 672)

Statement Closed after initial enquiries Council house sales and leaseholders 21-Sep-2021

Summary: We will not investigate this complaint about the way the Council is handling the complainants Right to Buy application. This is because it is reasonable to expect her to use the remedy available to her via the courts.