Archive has 32 results
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Scarborough Borough Council (21 007 294)
Statement Closed after initial enquiries Pollution 20-Dec-2021
Summary: We will not investigate this complaint about odour from a neighbouring property. This is because there is no evidence of fault in how the Council investigated odours and anti-social behaviour issues. The Council has apologised for writing to Mr X’s neighbour about the issues Mr X raised. This is a suitable remedy and it is unlikely an investigation would result in a different outcome.
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London Borough of Tower Hamlets (20 005 960)
Statement Not upheld Pollution 15-Dec-2021
Summary: Mr X complains the Council failed to properly investigate his complaints of noise, dust and light nuisance from industrial premises. There is no evidence of fault in how the Council investigated some of Mr X’s complaints of noise, dust and light nuisance.
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Sandwell Metropolitan Borough Council (20 010 267)
Statement Closed after initial enquiries Pollution 19-Nov-2021
Summary: We will not investigate this complaint about 5G masts. This is because we could not add to Council’s previous investigation.
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London Borough of Hammersmith & Fulham (21 010 543)
Statement Closed after initial enquiries Pollution 19-Nov-2021
Summary: We will not investigate this complaint about brick dust from the demolition of buildings in 1997. This is because this is a late complaint and it was open to Ms X to complaint at the time if she was unhappy with the Council’s actions.
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North Lincolnshire Council (21 009 535)
Statement Closed after initial enquiries Pollution 17-Nov-2021
Summary: We will not investigate this complaint about a nuisance caused by smoke. This is because there is insufficient evidence of fault by the Council.
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Statement Not upheld Pollution 13-Oct-2021
Summary: Mr X complained the Council failed to take action to control odours released from a commercial kitchen near to his property. He said the odours affect his quality of life and also his own business use of his property. There was no fault by the Council.
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Bristol City Council (21 006 628)
Statement Closed after initial enquiries Pollution 07-Oct-2021
Summary: We will not investigate this complaint about light pollution. This is because there is not enough evidence of fault to justify our investigation.
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Worcestershire County Council (21 006 298)
Statement Closed after initial enquiries Pollution 29-Sep-2021
Summary: We will not investigate this complaint about the Council’s decision not to turn off a streetlight which is affecting Ms X’s sleep. This is because there is no evidence to suggest fault affected the Council’s decision.
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London Borough of Richmond upon Thames (21 005 860)
Statement Closed after initial enquiries Pollution 20-Sep-2021
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s actions while carrying out a ground conditions survey close to Mrs X’s home. This is because it is unlikely we could add anything to the response Mrs X has already received.
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London Borough of Southwark (21 005 112)
Statement Closed after initial enquiries Pollution 08-Sep-2021
Summary: We will not investigate this complaint about the Council’s response to the complainant’s complaints about smoke and fumes. This is because we could not achieve the outcome he wants.