Leeds City Council (21 010 093)

Statement Closed after initial enquiries Other 30-Nov-2021

Summary: Mr X complains about the Council’s response to various service issues he has raised which affect his amenity. We will not investigate the complaint because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

London Borough of Brent (21 010 312)

Statement Closed after initial enquiries Other 30-Nov-2021

Summary: We will not investigate this complaint that the Council restricted the handing out of leaflets and issued one of the complainants with a Fixed Penalty Notice. This is because a defence against the fixed penalty can be raised in court, and they can appeal any decision by the Council regarding consent to distribute leaflets to the Magistrates Court.

Devon & Somerset Fire & Rescue Service (21 011 727)

Statement Closed after initial enquiries Other 25-Nov-2021

Summary: We will not investigate Mr B’s complaint about the Fire and Rescue Service (F&RS). This is because there is not enough evidence of fault with the actions taken by the F&RS to justify an investigation. Even if there was fault, there is not enough evidence of the matter causing a significant personal injustice to Mr B which would warrant us investigating.

Lincoln City Council (21 009 443)

Statement Closed after initial enquiries Other 23-Nov-2021

Summary: We will not investigate this complaint about alleged damage to the complainant’s property by the Council’s contractor and other related matters. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is unlikely we could add to the response the complainant has already received.

Bristol City Council (21 008 434)

Statement Closed after initial enquiries Other 23-Nov-2021

Summary: We will not investigate this complaint that the Council failed to deal with the complainants report of a statutory nuisance. This is because there is no evidence of fault in how the Council dealt with the matter.

Nuneaton & Bedworth Borough Council (21 010 713)

Statement Closed after initial enquiries Other 22-Nov-2021

Summary: We will not investigate Mrs X’s complaint about the Council’s responses to her report of plants overgrowing a path on a local public space. Even if there was Council fault, there is not enough evidence of the matter causing Mrs X a significant personal injustice to warrant us investigating. We will not investigate Mrs X’s complaint about the Council’s internal complaint process in isolation, as we are not investigating the core issue which gave rise to the complaint.

Liverpool City Council (21 010 004)

Statement Closed after initial enquiries Other 19-Nov-2021

Summary: We will not investigate this complaint about food hygiene. This is because there is not enough evidence of fault to justify our investigation.

Norfolk County Council (21 012 000)

Statement Closed after initial enquiries Other 19-Nov-2021

Summary: We will not exercise discretion to investigate this complaint about damage caused to the complainant’s door by Council staff trimming grass. This is because it is reasonable to expect the complainant to go to court to determine any liability owed by the Council.

Torbay Council (21 009 855)

Statement Closed after initial enquiries Other 18-Nov-2021

Summary: We will not investigate this complaint about the Council not doing enough to stop dogs entering the complainant’s garden. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The personal injustice is not significant enough to warrant an investigation. Even if we were to investigate, it is unlikely we could say the Council’s actions have led to the matter complained about or add anything to the Council’s response.

Pendle Borough Council (21 010 457)

Statement Closed after initial enquiries Other 18-Nov-2021

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s FOI requests. This is because he has appeal rights to the First Tier Tribunal which we would reasonably expect him to use.