Exeter City Council (21 016 833)

Statement Closed after initial enquiries Other 18-Feb-2022

Summary: We will not investigate this complaint about overgrown bamboo. This is because there is not enough evidence of fault by the Council to justify investigating this complaint.

London Borough of Hillingdon (21 017 027)

Statement Closed after initial enquiries Other 18-Feb-2022

Summary: We will not investigate this complaint about a penalty charge notice (PCN) that Miss X received. This is because we cannot achieve the outcomes requested.

London Borough of Hackney (21 015 483)

Statement Closed after initial enquiries Other 17-Feb-2022

Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about fly tipping. This is because the remaining injustice to Mr X is not sufficient to warrant our involvement.

Staffordshire County Council (20 012 785)

Statement Upheld Other 16-Feb-2022

Summary: There was fault by the Council in its communications with Mr X regarding flooding to his property. The Council agreed a remedy.

London Borough of Barnet (21 000 286)

Statement Upheld Other 14-Feb-2022

Summary: Ms X complains the Council has failed to take action in respect of her neighbour’s dog repeatedly fouling outside of her property. She says her neighbour’s conduct is racially motivated. We have found no evidence to suggest the Council has failed in meeting its duty to maintain the cleanliness of its controlled streets. However, we do consider the Council has failed to properly consider its role in investigating allegations of anti-social behaviour. These failings have caused Ms X an injustice and so we have recommended a remedy.

London Borough of Newham (21 014 155)

Statement Closed after initial enquiries Other 09-Feb-2022

Summary: We will not investigate this complaint about how the Council has responded to reports of littering and illegal parking in the complainant’s road. This is because there is not enough evidence of fault by the Council. It is also unlikely we could add anything to the response the Council has already sent Mr X.

South Oxfordshire District Council (21 014 499)

Statement Closed after initial enquiries Other 09-Feb-2022

Summary: We will not investigate this complaint about the Council removing the complainant’s car. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice. In addition, complaints about alleged damage need to be dealt with by insurers or the courts.

Exeter City Council (21 006 831)

Statement Closed after initial enquiries Other 03-Feb-2022

Summary: We will not investigate this complaint about pest control. This is because there is not enough evidence of fault to justify investigating the complaint.

London Borough of Redbridge (21 014 220)

Statement Closed after initial enquiries Other 26-Jan-2022

Summary: We will not investigate this complaint about the Council’s response to a fly tipping problem. This is because there is insufficient evidence of fault by the Council.

Cheshire East Council (21 011 484)

Statement Closed after initial enquiries Other 26-Jan-2022

Summary: We will not investigate this complaint about the Council’s handling of matters relating to the presence of Japanese Knotweed on a site near Mr X’s home. This is because we are unlikely to find evidence of fault by the Council.