Redcar & Cleveland Council (20 001 624)

Statement Closed after initial enquiries Noise 19-Aug-2021

Summary: Mr X complains about the Council’s failure to act against noise nuisance from his neighbour’s renovation works. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.

Mid Devon District Council (21 004 554)

Statement Closed after initial enquiries Noise 17-Aug-2021

Summary: Ms X complains about the treatment she received from a Council officer who was involved in investigating complaints she made about her neighbour. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Bristol City Council (20 013 793)

Statement Not upheld Noise 13-Aug-2021

Summary: Miss C says the Council failed to take action to prevent a local pub from making noise and causing a nuisance. She says this caused her injustice because her sleep and peace were disturbed. The Ombudsman has discontinued its investigation because we could not achieve the result Miss C wants.

Isle of Wight Council (21 004 640)

Statement Closed after initial enquiries Noise 12-Aug-2021

Summary: We will not investigate Mr X’s complaint about the Council entering a property he owns and seizing his belongings due to noise nuisance caused by his son. We cannot achieve what Mr X wants. A court granted the Council a warrant and will decide what happens to the belongings.

City of Bradford Metropolitan District Council (19 017 415)

Statement Upheld Noise 10-Aug-2021

Summary: Mr Y complains the Council has failed to resolve noise nuisance issues caused by his neighbour in a timely manner. He says this has caused him distress and frustration. The Ombudsman has upheld Mr Y’s complaint because there is fault by the Council causing injustice. To remedy the injustice, the Council has agreed to apologise to Mr Y and make him a payment.

Babergh District Council (20 014 223)

Statement Closed after initial enquiries Noise 09-Aug-2021

Summary: Mrs X complains about the Council’s response to her reports of noise nuisance. We will not investigate the complaint because we are unlikely to add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Birmingham City Council (20 011 373)

Statement Not upheld Noise 03-Aug-2021

Summary: Mr B complained about the way the Council investigated his reports of noise and odour nuisance. We did not find fault with the Council.

West Lindsey District Council (20 009 972)

Statement Not upheld Noise 02-Aug-2021

Summary: Ms X complains the Council was at fault in how it responded to her complaints of nuisance caused by a takeaway food business operating in premises next to her home. We have found no evidence of fault in the way the Council considered these matters so have completed our investigation.

Swindon Borough Council (21 003 312)

Statement Closed after initial enquiries Noise 02-Aug-2021

Summary: We will not investigate this complaint about the Council’s response to Mr X’s reports of noise nuisance. This is because we are unlikely to find evidence of fault by the Council.

Forest of Dean District Council (20 012 622)

Statement Not upheld Noise 30-Jul-2021

Summary: Mr X complained about the Council’s actions as part of an ongoing dispute with his neighbour about noise nuisance. We have discontinued our investigation into his complaint because we do not have jurisdiction over the substantive matter because Mr X and his neighbour are both housing association tenants.