Archive has 97 results
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Middlesbrough Borough Council (21 004 475)
Statement Not upheld Licensing 29-Nov-2021
Summary: Mr X complained about the consultation process and basis on which the Council decided to continue a selective licensing area scheme. There was no fault.
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Malvern Hills District Council (21 004 138)
Statement Upheld Licensing 24-Nov-2021
Summary: The Council was at fault for the way it responded to Mr X’s concerns about a site licence. This caused Mr X injustice as he continues to experience problems with the site owner about his council tax payments and does not know what he can do to address this. The Council has agreed to meet with Mr X to discuss his outstanding concerns.
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Transport for London (21 011 693)
Statement Closed after initial enquiries Licensing 24-Nov-2021
Summary: We will not investigate this complaint about the way Transport for London handled Mr X’s applications for a taxi licence. This is because it was reasonable to expect Mr X to use his right to appeal to the magistrates court against the refusal of the licence.
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Transport for London (21 010 645)
Statement Closed after initial enquiries Licensing 22-Nov-2021
Summary: We cannot investigate this complaint about inaccurate information provided to the complainant by a private complaint, about an application he made to TfL for a private hire vehicle licence. This is because TfL is not responsible for the actions of the private company.
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Cotswold District Council (21 009 271)
Statement Closed after initial enquiries Licensing 11-Nov-2021
Summary: We will not investigate this complaint about the Council’s handling of events leading to a prosecution. This is because we cannot investigate complaints about the start of court action.
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Transport for London (21 007 220)
Statement Closed after initial enquiries Licensing 01-Nov-2021
Summary: We will not investigate this complaint about Transport for London not refunding a fee for a private hire vehicle inspection. It is unlikely we would find fault caused the complainant significant injustice.
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Statement Closed after initial enquiries Licensing 01-Nov-2021
Summary: We will not investigate Mr Z’s complaint about the Council’s decision to issue a street trading licence for a business operating outside his home. This is because we are unlikely to find fault by the Council.
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Wirral Metropolitan Borough Council (21 005 221)
Statement Closed after initial enquiries Licensing 20-Oct-2021
Summary: Mr X complains about the Council’s handling of matters concerning the licensing of his taxi. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.
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Royal Borough of Kensington & Chelsea (21 007 689)
Statement Closed after initial enquiries Licensing 20-Oct-2021
Summary: We do not intend to investigate this complaint about the Council’s decision to grant a pavement licence allowing a tea shop to have a table and chairs on the pavement. We do not consider the complainant has suffered a significant personal injustice which warrants an investigation.
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Scarborough Borough Council (21 010 406)
Statement Closed after initial enquiries Licensing 14-Oct-2021
Summary: We will not investigate this complaint about the way the Council refused Mr X’s application for a taxi licence. This is because it was reasonable to expect Mr X to have used his right to appeal to court.