Archive has 433 results
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Cheshire East Council (20 013 619)
Statement Upheld Special educational needs 08-Feb-2022
Summary: Ms X complained about fault and delay in the way the Council provided support for her child’s special educational needs and care needs. We cannot say that on the balance of probabilities her child missed out on education, but the fault did cause uncertainty and distress as to whether the outcome might have been different, which is in itself an injustice. Recommendations for an apology, financial payment and service improvements are made.
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London Borough of Harrow (21 003 253)
Statement Upheld Special educational needs 08-Feb-2022
Summary: Mr B complained about delay and fault by the Council in issuing an EHC plan for his son C and a failure to provide alternative education for C while he was unable to attend school. We found fault with the Council’s actions: it delayed in issuing the EHC plan and failed to provide education for C for 11 months. The Council has agreed to pay Mr B £4,500 for the benefit of C’s education and £500 to Mr B for his distress, frustration and time and trouble. It has also agreed to take steps to improve its procedures for the future.
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Kent County Council (21 005 596)
Statement Upheld Special educational needs 08-Feb-2022
Summary: There was fault by the Council in the way it dealt with Y, a child with special educational needs. There was a failure to complete a timely review of his Education, Health and Care Plan (EHC Plan), poor communication and a delay in identifying an alternative education programme for Y. The Council will apologise, issue an amended EHC Plan and make payments described in this statement.
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Statement Upheld Special educational needs 08-Feb-2022
Summary: The Council failed to follow up its request for a school to bring forward an annual review of an Education, Health and Care plan within a reasonable timescale. This did not cause injustice to Mr X, as his son remained in a suitable school throughout.
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Leeds City Council (21 014 352)
Statement Closed after initial enquiries Special educational needs 07-Feb-2022
Summary: We will not investigate this complaint about delay in meeting a child’s special educational needs. Most of the matters complained of are not separable from the dispute over what the child’s needs are, which has been subject to appeals to the Special Educational Needs and Disability Tribunal. We could not achieve a worthwhile outcome by investigating the remaining matters, which are minor.
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Buckinghamshire Council (20 002 863)
Statement Not upheld Special educational needs 07-Feb-2022
Summary: I have discontinued my investigation. Ms X had a right of appeal in February 2020 and in July 2021 which we would have expected her to use. The Ombudsman cannot achieve the outcome Ms X wants. The Ombudsman cannot direct changes to an EHC plan or name a different school, only the SEND tribunal can do this.
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Essex County Council (21 014 495)
Statement Closed after initial enquiries Special educational needs 04-Feb-2022
Summary: We will not investigate this complaint about how the Council assessed a child’s special educational needs. This is because this concerns a matter which has been appealed to a tribunal. We will not investigate other elements because they are either late or have not yet been considered by the Council.
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Devon County Council (20 008 832)
Report Upheld Special educational needs 04-Feb-2022
Summary: Ms B complained that Devon County Council failed to make arrangements for her daughter’s transfer to post-16 education. This is despite her daughter having special needs detailed in an Education, Health and Care Plan and the Council therefore being responsible for making these arrangements. Ms B said that as a result of the Council’s failings her daughter missed out on education and specialist support. Ms B also said it resulted in her losing her tax credits which were withdrawn because her daughter was not in school.
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Wirral Metropolitan Borough Council (21 000 181)
Report Upheld Special educational needs 03-Feb-2022
Summary: Ms Z complained on behalf of Mr Y and his mother, Ms X, that the Council: took too long to review Mr Y’s Education, Health and Care (EHC) plan, despite being aware he was not in education, failed to secure any of the provision in the EHC plan and failed to issue an amended plan or other decision which delayed their appeal rights; failed to act in line with Care Act duties. As a result, Mr Y missed out on education and social care support and the Council’s proposed remedy did not reflect the injustice to them.
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Hampshire County Council (21 012 830)
Statement Closed after initial enquiries Special educational needs 02-Feb-2022
Summary: We will not investigate Mr X’s complaint about the Council's special educational needs team’s delays.