Archive has 360 results
-
Statement Closed after initial enquiries Other 09-Feb-2022
Summary: We cannot investigate Mr X’s complaint about the Council’s social worker’s court report and actions relating to his application for a child arrangements order at court. We cannot lawfully investigate actions which are part of court proceedings.
-
Lincolnshire County Council (21 014 736)
Statement Closed after initial enquiries Other 09-Feb-2022
Summary: We will not investigate this complaint about the Council’s treatment of Ms X. The matters complained of are not separable from the opinions of her formed by a social worker and given in court, which we cannot investigate. Investigation by us would not lead to a worthwhile outcome.
-
City of Bradford Metropolitan District Council (21 015 264)
Statement Closed after initial enquiries Other 08-Feb-2022
Summary: We will not investigate this complaint about what social workers said in court and closing Mr X’s case. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot investigate matters that have been heard in court. Mr X has a right to return to court it would be reasonable to use to pursue contact with his children.
-
Plymouth City Council (21 014 855)
Statement Closed after initial enquiries Other 07-Feb-2022
Summary: We will not investigate this complaint about an allegation that a social worker sexually propositioned Mr X during a home visit.
-
Gateshead Metropolitan Borough Council (21 004 962)
Statement Not upheld Other 04-Feb-2022
Summary: Mrs Y complains the Council improperly referred her family for a safeguarding investigation following allegations against her partner. She says the allegations were unfounded and the way the Council went about the matter caused distress. The Ombudsman does not find fault in how the Council managed the referral.
-
Wakefield City Council (21 005 304)
Statement Not upheld Other 04-Feb-2022
Summary: Mr X complained the Council failed to properly investigate a concern about his sons’ wellbeing he raised in June 2021. We found no fault in the Council’s actions.
-
Statement Closed after initial enquiries Other 04-Feb-2022
Summary: We will not investigate Miss X’s complaint about the Council’s failure to provider her a washing machine and its complaint handling after she contacted the Council. That is because there is insufficient evidence of outstanding significant injustice to justify our involvement.
-
Devon County Council (21 015 016)
Statement Closed after initial enquiries Other 04-Feb-2022
Summary: We cannot investigate this complaint about the content of a report. This is because this matter is not separable from matters which have been before a court, and about which it would be reasonable to return to court.
-
Warwickshire County Council (21 014 971)
Statement Closed after initial enquiries Other 04-Feb-2022
Summary: We cannot investigate this complaint about the actions of a social worker. The matters complained of are not separable from the conduct of court proceedings.
-
Bournemouth, Christchurch and Poole Council (20 014 286)
Statement Upheld Other 03-Feb-2022
Summary: There is fault in the Council’s handling of Ms B’s complaint to the Council in May 2020 regarding actions and decisions taken by its children’s services team. The Council will arrange to consider this complaint properly now and make a payment to recognise the avoidable frustration and time and trouble its poor handling of the matter has caused