London Borough of Lambeth (21 014 753)

Statement Closed after initial enquiries Child protection 28-Feb-2022

Summary: We will not investigate Mr X’s complaint about the Council’s failure to reply to his complaint. The matters he complained of have been the subject of judicial review proceedings.

Liverpool City Council (21 006 378)

Statement Closed after initial enquiries Child protection 28-Feb-2022

Summary: We will not investigate Mr X’s complaint about children services actions. It is unlikely we could add to the Council’s resolution.

Devon County Council (21 016 201)

Statement Closed after initial enquiries Child protection 25-Feb-2022

Summary: We cannot investigate this complaint about the Council’s care of the complainant’s grandchildren. This is because the complainant cannot be treated as a suitable person to complain on the children’s behalf.

Warwickshire County Council (21 016 227)

Statement Closed after initial enquiries Child protection 25-Feb-2022

Summary: We will not investigate this complaint about an assessment carried out by the Council. This is because we could achieve nothing significant by doing so.

Leeds City Council (21 015 250)

Statement Closed after initial enquiries Child protection 23-Feb-2022

Summary: We cannot investigate Mr X’s complaint about the preparation and content of a Court report. We will not investigate Mr X’s complaint about a social worker’s professional conduct as there is another body better placed to do so.

Leicestershire County Council (20 014 090)

Statement Closed after initial enquiries Child protection 23-Feb-2022

Summary: We will not investigate Miss X’s complaint about the Council’s children services team’s delay and refusal to amend a safety plan. It is unlikely we can achieve the outcome she seeks.

Norfolk County Council (21 014 763)

Statement Closed after initial enquiries Child protection 22-Feb-2022

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s child protection actions and social worker’s court report. We cannot lawfully investigate because a court dealt with the case. The complaint about earlier events is also late and outside the permitted 12-month period.

Worcestershire County Council (21 015 835)

Statement Closed after initial enquiries Child protection 21-Feb-2022

Summary: We cannot investigate this complaint about the Council’s actions concerning Ms X’s child. The matters complained of are not separable from decisions about where the child should live that have been taken by a court.

London Borough of Lambeth (21 015 586)

Statement Closed after initial enquiries Child protection 21-Feb-2022

Summary: We cannot investigate this complaint about the Council starting a court process to prevent the investigation of its actions. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The start of court action means we cannot investigate.

Reading Borough Council (21 004 046)

Statement Upheld Child protection 18-Feb-2022

Summary: Mr X complained about the Council’s children’s social care assessment of his family. He said it included incorrect information and was discriminatory. The Council has already accepted the assessment inappropriately referenced religious texts and made assumptions about his faith. That was fault. That caused Mr X avoidable distress. The Council has made appropriate recommendations for social workers to ensure assessments are evidence based to prevent recurrence of this fault. It has also agreed to apologise to Mr X.