Archive has 474 results
-
Lancashire County Council (21 018 011)
Statement Closed after initial enquiries Child protection 29-Mar-2022
Summary: We cannot investigate this complaint about the actions of a social worker because they relate to matters considered in private law proceedings.
-
Statement Upheld Child protection 29-Mar-2022
Summary: Dorset Council had already accepted it was at fault when it wrongly provided the complainant’s partner with confidential information about her. The Council will now formally apologise and increase the payment it offered her to acknowledge the impact of this.
-
Lincolnshire County Council (21 011 518)
Statement Closed after initial enquiries Child protection 28-Mar-2022
Summary: We will not investigate Mr X’s complaint that the Council failed to take action following safeguarding referrals.
-
Tameside Metropolitan Borough Council (21 018 023)
Statement Closed after initial enquiries Child protection 28-Mar-2022
Summary: We will not investigate this complaint about the Council’s actions regarding Miss X and her child. This is because parts of the complaint are late and there are good reasons to consider them now. Other parts of the complaint relate to matters which were subject to court action.
-
Cambridgeshire County Council (21 018 058)
Statement Closed after initial enquiries Child protection 27-Mar-2022
Summary: We cannot investigate this complaint about child protection action in 2018. The matters complained of are not separable from those that those that were subject to court action. The complaint is also late, and there would be no good reason to exercise discretion to investigate it even if there had been no court action.
-
East Sussex County Council (21 004 678)
Statement Not upheld Child protection 27-Mar-2022
Summary: Mr W complains about the way the Council managed a child protection matter relating to his two children. Primarily, Mr W says his views were not taken seriously and that he was not kept properly informed about the Council’s involvement with him and his family. He also says the Council’s lead social worker was unsupportive of him and, at times, unprofessional. We have not identified any fault by the Council with respect to its involvement with Mr W’s family. Further, we also have no jurisdiction to investigate some of the issues raised by Mr W. The complaint is not upheld.
-
London Borough of Sutton (21 009 765)
Statement Upheld Child protection 25-Mar-2022
Summary: the Council is at fault for failing to involve Mr F in a children and family assessment. As a result, the assessment is one-sided and fails to represent his views. The Council has apologised, added Mr F’s comments to his children’s files, changed its practices and made a symbolic payment to acknowledge the distress caused. This is a suitable remedy.
-
Royal Borough of Windsor and Maidenhead Council (21 015 515)
Statement Closed after initial enquiries Child protection 25-Mar-2022
Summary: We will not investigate Ms X’s complaint about children services actions. This is because it is unlikely that we would find fault on the decision to suspend the statutory complaints’ procedure. We are unlikely to achieve more on her child protection conference complaint. We cannot investigate those parts of her complaint which are covered by Court proceedings.
-
Kent County Council (21 016 422)
Statement Closed after initial enquiries Child protection 25-Mar-2022
Summary: We will not investigate this complaint about how the Council responded to concerns Mrs X raised about her ex-husband. That is because there is insufficient evidence of fault in how the Council considered the complaint and it was reasonable for Mrs X to have raised her concerns in Court.
-
Hertfordshire County Council (21 017 543)
Statement Closed after initial enquiries Child protection 25-Mar-2022
Summary: We will not investigate Mrs X’s complaint that the Council has failed to assess the potential for significant harm to her children by having contact with their father and has refused to deal with her complaints. The Council has agreed to accept a complaint from Mrs X on conclusion of the family court case. It is for the court to decide if the Council needs to assess or provide a report on the current position.