Archive has 44 results
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Oldham Metropolitan Borough Council (20 013 037)
Statement Closed after initial enquiries Other 21-Apr-2021
Summary: We will not investigate Ms X’s complaint that the Council wrongly billed her for four years of backdated business rates. This is because there is no evidence of fault by the Council. We will not investigate Ms X’s complaint that the rateable value of her premises is too high as the Valuation Office Agency is responsible for setting the value and its decision carried a right of appeal to the Valuation Tribunal.
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Lancashire County Council (20 002 098)
Statement Upheld Other 09-Apr-2021
Summary: Mr X complained the Council gave incorrect advice about how his pension would affect his benefits. This resulted in him owing money to Her Majesty’s Revenue and Customs. The Council accepted fault and agreed to offer Mr X a remedy.
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Statement Closed after initial enquiries Other 06-Apr-2021
Summary: We will not investigate this complaint about the Council’s refusal to register Mr T’s company for business rates. There is not enough evidence of fault in the Council’s actions to warrant an Ombudsman investigation.
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Statement Closed after initial enquiries Other 01-Apr-2021
Summary: We will not investigate Miss X’s complaint about her application for a business grant available due to COVID-19. This is because there is not enough evidence of fault by the Council.
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London Borough of Hillingdon (20 012 049)
Statement Closed after initial enquiries Other 31-Mar-2021
Summary: We will not investigate Mr Q’s complaint about the Council’s refusal to give him small business rates relief for premises he bought in 2020. The Magistrates’ Court is better placed to decide whether Mr Q is liable for business rates for the premises.