Wigan Metropolitan Borough Council (21 012 301)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2021

Summary: We will not investigate Mr X’s complaint about the Council’s benefit decisions and his rent arrears. It is reasonable for Mr X to use or have used his rights of appeal to the benefit tribunals. We cannot investigate landlord decisions on rent arrears.

Walsall Metropolitan Borough Council (21 010 469)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2021

Summary: We will not investigate this complaint about the level of ground rent eligible for housing benefit. This is because the Council is not responsible for setting the level of ground rent eligible for housing benefit claims. This is the responsibility of the Valuation Office Agency and the Rent Officer.

Walsall Metropolitan Borough Council (21 010 796)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2021

Summary: We will not investigate this complaint about the level of ground rent eligible for housing benefit. This is because the Council is not responsible for setting the level of ground rent eligible for housing benefit claims. This is the responsibility of the Valuation Office Agency and the Rent Officer.

Walsall Metropolitan Borough Council (21 010 797)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Dec-2021

Summary: We will not investigate this complaint about the level of ground rent eligible for housing benefit. This is because the Council is not responsible for setting the level of ground rent eligible for housing benefit claims. This is the responsibility of the Valuation Office Agency and the Rent Officer.

London Borough of Barnet (21 010 952)

Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Dec-2021

Summary: We will not investigate this complaint about repaying a housing benefit overpayment because there is insufficient evidence of injustice.

Oxford City Council (21 010 173)

Statement Closed after initial enquiries Housing benefit and council tax benefit 14-Dec-2021

Summary: We will not investigate this complaint about the Council’s decision to refuse a claim for housing benefit. This is because the complainant could have appealed to the tribunal.

Reading Borough Council (21 010 225)

Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Dec-2021

Summary: We will not investigate this complaint about an error in the way the Council sought recovery of a housing benefit overpayment. This is because the Council has already provided a fair response.

Swale Borough Council (21 010 144)

Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Dec-2021

Summary: We will not investigate this complaint about Discretionary Housing Payments because there is insufficient evidence of fault by the Council.

London Borough of Newham (21 006 796)

Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Dec-2021

Summary: We will not investigate this complaint about the Council seeking to recover an overpayment of housing benefit from the complainant. This is because the complaint is made late and the complainant had a right of appeal to a tribunal. There is insufficient evidence of any recent fault by the Council.

Wokingham Borough Council (20 005 355)

Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Dec-2021

Summary: We will not investigate this complaint about the complainant’s housing benefit entitlement. The complainant has appealed to a tribunal. There is no other fault within our jurisdiction we should investigate.