Leicester City Council (21 011 139)

Statement Closed after initial enquiries Council tax support 09-Dec-2021

Summary: We will not investigate this complaint that the Council has refused to give the complainant a council tax refund. This is because there is insufficient evidence of fault by the Council.

Sheffield City Council (21 011 289)

Statement Closed after initial enquiries Council tax support 01-Dec-2021

Summary: We cannot investigate this complaint about the Council’s decision to end the complainant’s council tax support in 2017. This is because the complainant has appealed to the Valuation Tribunal.

London Borough of Ealing (21 010 468)

Statement Closed after initial enquiries Council tax support 30-Nov-2021

Summary: We will not investigate this complaint about backdating Council Tax Support because he could appeal to a Valuation Tribunal and the complaint is late.

Rushcliffe Borough Council (21 010 864)

Statement Closed after initial enquiries Council tax support 30-Nov-2021

Summary: We will not investigate this complaint about council tax and council tax reduction. This is because the problem has been resolved.

London Borough of Tower Hamlets (21 008 126)

Statement Closed after initial enquiries Council tax support 17-Nov-2021

Summary: We will not investigate this complaint about the way the Council handled the complainant’s Council Tax Reduction. This is because there is insufficient evidence of fault by the Council and because Ms X could have used her appeal rights.

Worthing Borough Council (21 008 599)

Statement Closed after initial enquiries Council tax support 09-Nov-2021

Summary: Ms X complains about the way her claim for council tax support was handled. We will not investigate this complaint because she appealed to a tribunal and the matter has been remedied.

Southampton City Council (21 007 607)

Statement Closed after initial enquiries Council tax support 27-Oct-2021

Summary: A woman complained that the Council delayed unreasonably in reviewing her entitlement to council tax reduction which meant she now faces a large demand for unpaid council tax. But we do not have reason to investigate this matter because there is insufficient sign of fault by the Council.

Blackburn with Darwen Council (21 007 461)

Statement Closed after initial enquiries Council tax support 26-Oct-2021

Summary: We will not investigate this complaint about the Council’s council tax support scheme. This is because there is insufficient evidence of fault by the Council and because the complainant could have appealed to the Valuation Tribunal.

Bolton Metropolitan Borough Council (21 007 751)

Statement Closed after initial enquiries Council tax support 12-Oct-2021

Summary: We cannot investigate this complaint about the Council’s decision to end the complainant’s council tax reduction. This is because the complainant has appealed to the Valuation Tribunal.

Cheshire West & Chester Council (21 007 399)

Statement Closed after initial enquiries Council tax support 05-Oct-2021

Summary: We will not investigate this complaint about the Council wrongly issuing a council tax bill. This is because the remaining injustice in this case is not sufficient to warrant our involvement and it is unlikely we can add to what the Council has already said.