Ambulance services archive 2021-2022

Archive has 1 results

  • West Midlands Ambulance Service NHS Foundation Trust (20 012 668c)

    Statement Not upheld Ambulance services 08-Mar-2022

    Summary: The Ombudsmen find a Nursing Home, Hospital Trust and Ambulance Trust responded appropriately when a Nursing Home resident became unwell in March 2020. Based on the evidence seen to date, professionals completed appropriate assessments and acted in line with guidance in place at that time. There was fault in the way the Nursing Home handled a relative’s request for copies of records. We have made recommendations to address this.

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