London Borough of Enfield (19 001 754)

Statement Upheld Highway adoption 22-Jan-2021

Summary: Mr B complains the Council did not properly investigate his objection to the procedure in making a traffic management order. The Ombudsman will not investigate Mr B’s concerns about the procedure as he had a right to appeal. We find fault in delays responding to Mr B’s complaints, but this did not cause a significant injustice.

Durham County Council (20 007 713)

Statement Closed after initial enquiries Highway adoption 23-Dec-2020

Summary: Mr X complained about the Council’s planning decisions to introduce a new road junction layout close to properties which he owns which has reduced their value and amenity. We should not exercise discretion to investigate this complaint. This is because it concerns a complaint about matters which the complainant was aware of more than 12 months before he made the complaint to us.

Royal Borough of Windsor and Maidenhead Council (20 002 062)

Statement Closed after initial enquiries Highway adoption 25-Aug-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that recent repairs the Council made to the dropped kerb outside his house are causing damage to vehicles entering and leaving his property. This is because Mr X can take court action for the damage he alleges and it would be reasonable for him to do this.