Bournemouth, Christchurch and Poole Council (20 005 698)

Statement Closed after initial enquiries Parking and other penalties 24-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about several parking fines as he can appeal against them to an independent parking adjudicator at the Traffic Penalty Tribunal

London Borough of Harrow (19 018 111)

Statement Closed after initial enquiries Parking and other penalties 24-Nov-2020

Summary: The Ombudsman will not investigate how the Council responded to the complainant’s concerns about enforcement of a controlled parking zone. It is unlikely we would find fault has caused the complainant injustice that warrants our involvement.

Transport for London (20 005 976)

Statement Closed after initial enquiries Parking and other penalties 23-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about two penalty charge notices issued by Transport for London. This is because it is unlikely we would find fault by Transport for London and because Mr X had a right of appeal to London Tribunals.

London Borough of Croydon (20 005 814)

Statement Closed after initial enquiries Parking and other penalties 23-Nov-2020

Summary: The Ombudsman will not investigate this complaint about a penalty charge notice issued by the Council for a parking contravention. The law provides a right of appeal to a tribunal against the penalty charge notice. It is unlikely the Ombudsman would find evidence of fault in the Council taking recovery action.

Manchester City Council (19 015 599)

Statement Upheld Parking and other penalties 23-Nov-2020

Summary: Mr X complains about the Council’s handling of an outstanding debt for a bus lane contravention and the actions of enforcement agents. The Ombudsman finds fault in the way the Council pursued Mr X for the debt. To remedy the injustice caused, the Council has agreed to apologise and make Mr X a payment for the time and trouble.

Transport for London (20 006 228)

Statement Closed after initial enquiries Parking and other penalties 19-Nov-2020

Summary: The Ombudsman will not investigate this complaint about penalty charge notices for parking contraventions. The complainant had a right of appeal to a tribunal but Transport for London has now cancelled the penalty charge notices.

Mid Sussex District Council (20 006 434)

Statement Closed after initial enquiries Parking and other penalties 19-Nov-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about a penalty charge notice. This is because it would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to reinstate her right of appeal.

London Borough of Hillingdon (20 006 049)

Statement Closed after initial enquiries Parking and other penalties 18-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s refusal to implement a proposal for parking restrictions on his road. This is because the complaint is late.

London Borough of Camden (20 006 140)

Statement Closed after initial enquiries Parking and other penalties 18-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to challenge the process.

Sunderland City Council (20 006 142)

Statement Closed after initial enquiries Parking and other penalties 17-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for him to put the matter to the county court.