Archive has 368 results
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London Borough of Harrow (20 006 792)
Statement Closed after initial enquiries Parking and other penalties 03-Dec-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council as it would have been reasonable for him to appeal. We do not propose to investigate Mr X’s complaint about the Council’s handling of his subject access request as the Information Commissioner is better placed to consider the matter.
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Statement Closed after initial enquiries Parking and other penalties 02-Dec-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about a parking fine which he considers was wrongly issued to him by the Council. The complaint is outside the Ombudsman’s legal remit as it is reasonable for Mr X to have appealed against the fine to the Traffic Penalty Tribunal.
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City of Bradford Metropolitan District Council (19 014 152)
Statement Upheld Parking and other penalties 01-Dec-2020
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because the Council cancelled the Penalty Charge Notice in its complaint handling so there is no worthwhile outcome we could achieve from investigating and there is not enough remaining injustice to warrant our investigation.
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London Borough of Barking & Dagenham (20 006 721)
Statement Closed after initial enquiries Parking and other penalties 01-Dec-2020
Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice. This is because there is insufficient evidence of fault by the Council and because the complainant could follow the statutory process.
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Manchester City Council (20 006 727)
Statement Closed after initial enquiries Parking and other penalties 01-Dec-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about a parking fine as Mr X can appeal to the parking adjudicator at the Traffic Penalty Tribunal.
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Transport for London (20 006 076)
Statement Closed after initial enquiries Parking and other penalties 01-Dec-2020
Summary: The Ombudsman will not investigate Miss X’s complaint that Transport for London has made it difficult for her to drive and park in London. Transport for London is not responsible for the decision to exclude residents of her development from applying for parking permits and its temporary road closures do not cause Miss X significant personal injustice.
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Statement Closed after initial enquiries Parking and other penalties 30-Nov-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about two parking fines which she considers were incorrectly issued. This is because Mrs X had the right to appeal against the fines to a parking adjudicator at the Traffic Penalty Tribunal and it is reasonable to expect her to have done so.
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Sefton Metropolitan Borough Council (20 007 160)
Statement Closed after initial enquiries Parking and other penalties 30-Nov-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about a parking fine as there is a specific appeal route to a tribunal, provided by law, to challenge such fines.
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Coventry City Council (20 006 884)
Statement Closed after initial enquiries Parking and other penalties 27-Nov-2020
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council failed to display adequate road signs, showing a reduction in the speed limit, which he says caused him to commit a driving offence. Investigation by the Ombudsman is not appropriate when Mr X’s defence was for the prosecuting authority or a court to consider.
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London Borough of Barnet (20 006 588)
Statement Closed after initial enquiries Parking and other penalties 27-Nov-2020
Summary: Mr X complained about the Council issuing a moving traffic penalty and his being unable to make contact to make a payment. The Ombudsman should not investigate this complaint. This is because the Council has made a discretionary offer to Mr X to pay the discounted charge. If he wants to appeal the penalty it is reasonable for him to do so to the adjudicator at the London Tribunals which is the proper authority to consider appeals.