Archive has 368 results
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London Borough of Lewisham (20 009 594)
Statement Closed after initial enquiries Parking and other penalties 26-Jan-2021
Summary: We cannot investigate Mrs X’s complaint about a penalty charge notice issued by the Council. This is because Mrs X has used her right of appeal to London Tribunals.
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Rochdale Metropolitan Borough Council (20 009 247)
Statement Closed after initial enquiries Parking and other penalties 26-Jan-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because the complainant could have appealed to the tribunal. In addition, there is insufficient evidence of fault by the Council and we cannot achieve the outcome the complainant wants.
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London Borough of Brent (20 008 718)
Statement Upheld Parking and other penalties 22-Jan-2021
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a penalty charge notice issued in 2018. This is because we are satisfied with the remedy provided by the Council.
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Statement Not upheld Parking and other penalties 22-Jan-2021
Summary: The Ombudsman has decided to discontinue our investigation of Ms X’s complaint that the Council delayed in granting a disabled parking bay for her. This is to allow the Council to investigate it under its complaints procedure.
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Colchester City Council (20 009 113)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2021
Summary: Mr X complains about errors in a parking penalty issued to him when he says has a permit to park. We will not investigate as there is a statutory appeal process available to Mr X to challenge the fine.
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Transport for London (20 008 983)
Statement Closed after initial enquiries Parking and other penalties 20-Jan-2021
Summary: We will not investigate this complaint that the complainant could not challenge a Penalty Charge Notice on the Authority’s website and the Authority did not respond. This is because there is insufficient evidence of fault by the Authority. In addition, the complainant could have followed the statutory process.
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London Borough of Croydon (20 008 777)
Statement Closed after initial enquiries Parking and other penalties 20-Jan-2021
Summary: Mr X complains about the way the Council dealt with a parking penalty it issued in respect of a hire car Mr X was driving. This led to Mr X having to pay increased charges. We will not investigate as the complaint appears to have been resolved as the Council has refunded Mr X part of his payment.
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Sheffield City Council (19 020 639)
Statement Upheld Parking and other penalties 20-Jan-2021
Summary: Mr B rents a garage from the Council. He complains that it failed to consult tenants before removing parking enforcement in 2016 and failed to monitor and enforce parking in the area since then. He also says the Council wrongly issued him with notices to quit. We have not investigated these complaints because they are outside our jurisdiction. Mr B also complains that the Council completed a flawed consultation on a Traffic Regulation Order. We find the Council was at fault in that it put an incorrect response date in its consultation letter and put up notices late. However, these faults did not cause Mr B a significant injustice.
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Transport for London (20 008 884)
Statement Closed after initial enquiries Parking and other penalties 19-Jan-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice because the Authority has cancelled it.
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Transport for London (20 008 913)
Statement Closed after initial enquiries Parking and other penalties 19-Jan-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have used his appeal rights and because there is insufficient evidence of fault by the Authority.