Archive has 368 results
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Transport for London (20 001 316)
Statement Upheld Parking and other penalties 31-Mar-2021
Summary: Mr Y complains about the process followed by Transport for London when it pursued him for an unpaid Penalty Charge Notice (PCN). The Authority has already acknowledged some fault and refunded the full cost of the PCN and fees paid by Mr Y. In our view this is a suitable remedy for the fault identified. However, the Authority will also apologise to Mr Y for the significant delay in responding to his complaint and inform us of the steps it is taking to improve the timeliness of its complaint handling.
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London Borough of Lewisham (20 011 870)
Statement Closed after initial enquiries Parking and other penalties 29-Mar-2021
Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal.
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Southend-on-Sea City Council (20 012 368)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2021
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would have been reasonable for Mr X to appeal. The amount of Mr X’s claimed injustice is also not significant enough to warrant investigation.
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Bolton Metropolitan Borough Council (20 002 947)
Statement Not upheld Parking and other penalties 25-Mar-2021
Summary: There was no fault in how the Council introduced new parking restrictions near the complainant’s home. The Council followed the correct procedures, and so this was a decision it was entitled to make. For this reason, we have completed our investigation.
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London Borough Of Barnet (20 012 050)
Statement Closed after initial enquiries Parking and other penalties 25-Mar-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council has offered a fair remedy.
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Statement Closed after initial enquiries Parking and other penalties 25-Mar-2021
Summary: We will not investigate this complaint about Penalty Charge Notices (PCNs) being issued wrongly. The Council has cancelled the PCNs which is a suitable remedy.
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Slough Borough Council (20 012 254)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council has cancelled it.
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London Borough of Croydon (20 012 463)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021
Summary: We cannot investigate Mr X’s complaint about the Council issuing two penalty charge notices, for driving into a restricted area, within 8 seconds of each other. Mr X has appealed to the London Tribunal’s parking adjudicator.
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London Borough Of Barnet (20 011 758)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021
Summary: We will not investigate this complaint about minor amendments to a controlled parking zone. We are unlikely to find evidence of fault causing the complainant significant injustice.
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London Borough of Wandsworth (20 011 791)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021
Summary: We will not investigate Mr X’s complaint about the Council issuing Penalty Charge Notices in error to him and other motorists. This is because there is no outstanding injustice to Mr X as the Council has cancelled or refunded the Penalty Charge Notices. It has also taken action to stop the Penalty Charge Notices from being issued again in error.