Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Other archive 2020-2021


Archive has 153 results

  • Transport for London (20 012 419)

    Statement Closed after initial enquiries Other 31-Mar-2021

    Summary: We will not investigate Mr X's complaint about TfL's failure to respond to his correspondence and complaints. This is because it is unlikely we would find fault causing Mr X significant injustice warranting our further involvement.

  • Gateshead Metropolitan Borough Council (20 011 237)

    Statement Closed after initial enquiries Other 26-Mar-2021

    Summary: We will not investigate this complaint about unsuccessful applications the complainant made for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

  • Peterborough City Council (20 011 420)

    Statement Closed after initial enquiries Other 26-Mar-2021

    Summary: Mr X complained about the Council's failure to notify his mother about installation of a fibre cabinet outside her house and then failure to require repositioning of the cabinet. We will not investigate the complaint because it is unlikely we would find fault with the Council's actions.

  • Transport for London (20 012 235)

    Statement Closed after initial enquiries Other 25-Mar-2021

    Summary: We will not investigate Mr X's complaint about personal injuries his wife and daughter suffered at a Transport for London tram station. This is because it is reasonable for Mr X to use the legal remedy available to him.

  • Devon County Council (20 007 378)

    Statement Not upheld Other 23-Mar-2021

    Summary: The Council was not at fault for removing Mr and Mrs B's traffic cone from outside their home, or for its consideration of their allegations about the behaviour of its highways officer, who removed the cone. It looked into their allegations but decided the officer's behaviour did not justify disciplinary action. There was no fault in how the Council made this decision, so we cannot question it.

  • Rochdale Metropolitan Borough Council (20 011 234)

    Statement Closed after initial enquiries Other 23-Mar-2021

    Summary: Mr X complained about damage caused to his home from traffic vibration due to the location of a pedestrian refuge in the highway opposite his property. We will not exercise discretion to investigate this complaint. This is because it is reasonable for him to seek a remedy by way of insurers or the courts for the damage to his property.

  • Wiltshire Council (20 011 362)

    Statement Closed after initial enquiries Other 22-Mar-2021

    Summary: Mr X complained about the Council failing to maintain electric vehicle charging points at some of its car parking sites. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

  • Milton Keynes Council (20 011 123)

    Statement Closed after initial enquiries Other 19-Mar-2021

    Summary: Mr X complained about the Council's rejection of his enquiries about applying for a second vehicle crossing at his property. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

  • Hertfordshire County Council (20 011 589)

    Statement Closed after initial enquiries Other 17-Mar-2021

    Summary: We will not investigate this complaint about delay in dealing with overgrown vegetation outside the complainant's home. The Council has changed its procedures and has now carried out work. It is unlikely an investigation would lead to a different outcome.

  • Newcastle upon Tyne City Council (20 011 700)

    Statement Closed after initial enquiries Other 16-Mar-2021

    Summary: Mrs X complains about the Council's decision to close a bridge where she lives to traffic. We will not investigate this complaint as we are unlikely to find fault in the Council's actions. We cannot achieve the outcome Mrs X is seeking. And she has not suffered any significant personal injustice.