Archive has 185 results
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London Borough of Bromley (19 020 905)
Statement Closed after initial enquiries Highway repair and maintenance 17-Apr-2020
Summary: The Ombudsman will not investigate how the Council has responded to the complainant’s concerns about highway defects. It is unlikely he would find fault by the Council has caused the complainant significant injustice. Further, the complainant can seek a remedy in court regarding the condition of the highway.
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London Borough of Brent (19 021 086)
Statement Closed after initial enquiries Highway repair and maintenance 16-Apr-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about damage to her car from a pothole. This is because it is reasonable for her to seek compensation through the courts.
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Staffordshire County Council (19 020 786)
Statement Closed after initial enquiries Highway repair and maintenance 15-Apr-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about damage to her car from a pothole. This is because it is reasonable for her to seek compensation through the courts.
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Fenland District Council (19 019 779)
Statement Closed after initial enquiries Highway repair and maintenance 15-Apr-2020
Summary: The Ombudsman will not investigate Mr X’s complaint the Council changed the name of her street. This is because it is unlikely a further investigation by the Ombudsman would lead to a different outcome. The injustice experienced by Mr X is also not significant enough to justify our involvement.
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Kent County Council (19 020 399)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2020
Summary: The Ombudsman will not investigate Mr C’s late complaint that the Council failed to give due consideration to the request he made for road markings. This is because it is unlikely we would find fault in the Council’s decision-making process.
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Essex County Council (19 020 296)
Statement Closed after initial enquiries Highway repair and maintenance 09-Apr-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to properly maintain a grass verge outside his property. This is because it would be reasonable for him to serve notice on the Council and take the matter to court.
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Hampshire County Council (19 020 462)
Statement Closed after initial enquiries Highway repair and maintenance 09-Apr-2020
Summary: Mr B complains the Council has refused to reduce in height a hedge close to his home. The Ombudsman will not investigate the complaint because there is no evidence to suggest there has been fault by the Council.
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Statement Closed after initial enquiries Highway repair and maintenance 07-Apr-2020
Summary: The Ombudsman will not investigate this complaint that the Council is failing to properly maintain the highway. It is reasonable to expect the complainant to pursue some parts of the complaint in court, and he has not suffered a significant personal injustice as a result of the other alleged faults by the Council.
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Devon County Council (19 019 532)
Statement Closed after initial enquiries Highway repair and maintenance 07-Apr-2020
Summary: The Ombudsman will not investigate this complaint about the condition of the road on which the complainant lives and other traffic management issues. It is unlikely he would find evidence of fault by the Council and the complainant can seek a remedy in court if he believes the Council is not properly maintaining the road. Further, the Council has now carried out some repairs and cleaned the road.
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London Borough of Havering (19 019 768)
Statement Closed after initial enquiries Highway repair and maintenance 02-Apr-2020
Summary: The Ombudsman will not investigate Mr B’s complaint the Council cut through his internet cable and then tried to cover it up. Further consideration of the complaint would not achieve any more for Mr B.