London Borough of Enfield (20 011 762)

Statement Closed after initial enquiries Planning applications 18-Mar-2021

Summary: We cannot lawfully investigate Mr X’s complaint that the Council’s refusal of his planning application is due to administrative errors. Mr X has used his right of appeal to the planning inspector.

Epping Forest District Council (20 007 294)

Statement Not upheld Planning applications 17-Mar-2021

Summary: There was no fault by the Council in a complaint alleging it did not properly inspect a neighbouring property before it decided the property owner had implemented an existing planning permission.

Amber Valley Borough Council (20 011 703)

Statement Closed after initial enquiries Enforcement 17-Mar-2021

Summary: Mr X complains about the Council’s handling of matters relating to a conditioned landscaping scheme attached to planning permissions granted for development in his area. We will not investigate the complaint because past events fall outside our jurisdiction due to the passage of time and we are unlikely to find evidence of fault by the Council with regard to more recent events.

North Yorkshire County Council (19 019 623)

Statement Not upheld Planning applications 16-Mar-2021

Summary: Ms X complains North Yorkshire County Council and Harrogate Borough Council have failed to take action to bring roads on her estate up to adoptable standard. We have stopped our investigation into this complaint as Ms X has not been caused an injustice by the actions of Harrogate Borough Council or North Yorkshire County Council. She and other residents would have been aware that no highways agreements were in place when the purchased their properties as well as the planning conditions attached to the development.

Harrogate Borough Council (19 019 629)

Statement Not upheld Planning applications 16-Mar-2021

Summary: Ms X complains North Yorkshire County Council and Harrogate Borough Council have failed to take action to bring roads on her estate up to adoptable standard. We have stopped our investigation into this complaint as Ms X has not been caused an injustice by the actions of Harrogate Borough Council or North Yorkshire County Council. She and other residents would have been aware that no highways agreements were in place when the purchased their properties as well as the planning conditions attached to the development.

Warwick District Council (20 001 079)

Statement Upheld Planning applications 16-Mar-2021

Summary: Mrs C complained about the Council’s consideration of a planning application to build two semi-detached cottages. Mrs C said she and her neighbours would suffer from an unacceptable development which would harm their amenity and the character of the Conservation Area. We found fault in the decision-making process. However, there was no injustice to Mrs C or her neighbours because the Ombudsman cannot say that, but for the fault, the outcome would have been different.

Reigate & Banstead Borough Council (20 003 544)

Statement Upheld Enforcement 16-Mar-2021

Summary: Mrs B complained the Council failed to search its systems properly causing her permitted development to be investigated twice. She also complained the Council failed to protect her personal details, comply with data protection rules or consider her complaint properly. We uphold Mrs B’s complaint and find the Council put her to the time and trouble of complaining and caused her distress. The Council has agreed to apologise to Mrs B, pay her the sum of £100 for the injustice caused and share this decision with its staff.

Kettering Borough Council (20 007 062)

Statement Closed after initial enquiries Other 16-Mar-2021

Summary: Mr X complains the Council failed to recognise errors on plans when it approved a planning application for a new house next to his home. We cannot consider this complaint as the decision to approve the application was made by the Planning Inspectorate which is not within our jurisdiction.

London Borough of Ealing (20 010 293)

Statement Closed after initial enquiries Planning applications 16-Mar-2021

Summary: We will not investigate Mr X’s complaint about its decision to grant his neighbour planning permission for a raised patio in 2016. This is because the complaint is late and I have seen no good reasons to exercise our discretion to investigate it.

Hinckley & Bosworth Borough Council (20 011 451)

Statement Closed after initial enquiries Planning applications 16-Mar-2021

Summary: We will not investigate Mr Q’s complaint about the Council’s decision to grant planning permission for the change of use of a barn to a dwelling. This is because we are unlikely to find fault. Nor has the alleged fault caused Mr Q or his heritage society a significant injustice. In addition, we cannot achieve the outcome Mr Q wants.