Archive has 49 results
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City of Bradford Metropolitan District Council (20 012 542)
Statement Closed after initial enquiries Building control 31-Mar-2021
Summary: We will not investigate this complaint about a building control matter. This is because it is unlikely an investigation could achieve the outcome the complainant wants.
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London Borough of Southwark (20 011 132)
Statement Closed after initial enquiries Building control 26-Mar-2021
Summary: We will not investigate this complaint about how the Council dealt with a building regulation application. This is because we are unlikely to find fault. The Council has also already provided a suitable remedy for issues with its complaint handling.
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Liverpool City Council (20 012 162)
Statement Closed after initial enquiries Building control 25-Mar-2021
Summary: We will not investigate Mrs X’s complaint that the Council wrongly signed off her building work as compliant with the Building Regulations. This is because we cannot achieve any worthwhile outcome for Mrs X.
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Milton Keynes Council (19 018 291)
Statement Not upheld Building control 24-Mar-2021
Summary: Ms X says the Council did not properly inspect building works at a neighbouring property before it issued a completion certificate. I have stopped investigating this complaint and do not uphold Ms X’s complaint. The outcome Ms X wants can only be provided by a court and cannot be achieved through an investigation by the Ombudsman.
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London Borough of Camden (20 005 246)
Statement Upheld Building control 15-Mar-2021
Summary: Ms X complained the Council failed to use its building control powers to protect her amenity. Ms X also complained about the Council’s refusal to investigate her complaint. There was no evidence of fault in the way the Council made its building control decisions, but there was fault in the way it handled her complaint. The Council has agreed to remedy the fault I have found.
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East Devon District Council (20 009 459)
Statement Closed after initial enquiries Building control 10-Mar-2021
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a building control matter. This is because we cannot achieve any worthwhile outcome for Mr X.
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South Tyneside Metropolitan Borough Council (20 010 670)
Statement Closed after initial enquiries Building control 09-Mar-2021
Summary: We will not investigate Mr Q’s complaint about the Council’s failure to take action regarding his neighbour’s new roof. This is because we are unlikely to find fault with the Council.
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Statement Not upheld Building control 24-Feb-2021
Summary: Mrs X complains the Council delayed in investigating her concerns about works undertaken at a neighbour’s property. There is no evidence of fault in how the Council investigated Mrs X’s complaints about works carried out by her neighbour.
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Broadland District Council (20 010 617)
Statement Closed after initial enquiries Building control 19-Feb-2021
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could add to the Council’s response or achieve the outcome the complainant wants.
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North Somerset Council (20 010 194)
Statement Closed after initial enquiries Building control 17-Feb-2021
Summary: We will not investigate Mr Q’s complaint that the Council’s Building Control officers failed to identify defective building works at a property he later bought. This is because it is unlikely we could achieve the outcome he wants.