Bolton Metropolitan Borough Council (19 011 866)

Statement Upheld Land 22-Dec-2020

Summary: Ms C complained the Council delayed in removing a restrictive covenant on a building her organisation was selling. We find the Council was not at fault. The Council did delay in sending Ms C a stage one complaint response. That was fault. It has apologised, that is a sufficient remedy for the injustice caused.

Shropshire Council (20 003 513)

Statement Closed after initial enquiries Land 21-Dec-2020

Summary: Mr X complains about costs he incurred when he reinstated an entrance to his field which had been wrongly kerbed by the Council in 2000.The Ombudsman will not investigate this complaint because it falls outside our jurisdiction as it is a late complaint and because Mr X has a legal remedy against the Council.

Buckinghamshire Council (20 007 290)

Statement Closed after initial enquiries Other 18-Dec-2020

Summary: Mr X complains the Council harassed him to provide an address for the service of legal papers. We will not investigate this complaint as we are unlikely to add to the Council’s investigation. Nor is further investigation likely to lead to a different outcome.

Norfolk County Council (19 017 606)

Statement Not upheld Other 17-Dec-2020

Summary: Mrs X complained the notes of a meeting of the Norfolk Autism Partnership Board, of which the Council is a member, misrepresent her role at the meeting. The Ombudsman has discontinued his investigation. This is because we cannot achieve the outcome Mrs X wants, and another organisation is better placed to consider the complaint.

Milton Keynes Council (20 000 563)

Statement Upheld Councillor conduct and standards 17-Dec-2020

Summary: Mr B says the Council has failed to consider his complaint about the conduct of named Councillors. The Ombudsman has found evidence of fault because the Council has not replied to all of Mr B’s complaint. He has upheld the complaint and completed the investigation because the Council agrees to fully respond to Mr B.

East Lindsey District Council (20 007 836)

Statement Closed after initial enquiries Land 16-Dec-2020

Summary: Mr X complained about the Council’s failure to take action over residents parking on a green area of land owned by the Council. We should not investigate this complaint. This is because it concerns a complaint about matters Mr X was aware of outside our normal 12-month period for accepting complaints.

Wiltshire Council (20 007 408)

Statement Closed after initial enquiries Councillor conduct and standards 16-Dec-2020

Summary: Mr X complained the Council has failed to properly investigate his concern that a parish councillor breached the code of conduct and the Regulation of Investigatory Powers Act. We do not intend to investigate this complaint. We are unlikely to find fault in the way the Council considered his complaint. And Mr X has already appealed to the Investigatory Powers Tribunal about a breach of the Regulation of Investigatory Powers Act.

London Borough of Sutton (20 007 518)

Statement Closed after initial enquiries Other 16-Dec-2020

Summary: Ms X complained about the Council’s decision not to investigate a local councillor for breach of the member’s Code of Conduct. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

London Borough of Sutton (20 007 143)

Statement Closed after initial enquiries Councillor conduct and standards 15-Dec-2020

Summary: Ms X complained about the Council’s decision not to investigate a local councillor for breach of the member’s Code of Conduct. We will not investigate this complaint. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Bromley (20 006 939)

Statement Closed after initial enquiries Councillor conduct and standards 14-Dec-2020

Summary: Mr X complained about the actions of a senior Council officer in 1996 which he says amounted to misconduct in a public office. We should not exercise discretion to investigate this complaint. This is because it concerns matters which he was aware of more than 12-months before the time period for accepting complaints.