South Tyneside Metropolitan Borough Council (20 006 551)

Statement Upheld Covid-19 11-Mar-2021

Summary: There is no fault in the Council’s decision to ban the complainant from its library facilities, after an incident. However, the Council was at fault because it did not set a proper review period for the ban. The Council has agreed to remedy the injustice this caused by setting a review period now. There is no evidence of fault in several other points the complainant has raised.

Kent County Council (20 010 271)

Statement Closed after initial enquiries Covid-19 11-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s decision to suspend the performance of a circus during the COVID-19 pandemic. This is because there is not enough evidence of fault or significant personal injustice. It is also reasonable for Mr X to take the matter to court if he believes the Council is responsible for the financial loss he incurred.