Archive has 46 results
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Blackpool Borough Council (19 015 723)
Statement Closed after initial enquiries Other 22-Jun-2020
Summary: The Ombudsman cannot investigate Mr X’s complaint about an incident in his previous sheltered housing accommodation because it lies outside the Ombudsman’s jurisdiction. This is a matter for the Housing Ombudsman.
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Royal Borough of Kensington & Chelsea (19 014 369)
Statement Upheld Other 19-Jun-2020
Summary: The Council wrongly advertised a property as being eligible for a resident’s parking permit. It has accepted fault, but for legal reasons cannot now allow the complainant to purchase a parking permit. The Council had already offered a remedy for the injustice this has caused, but has agreed with the Ombudsman’s recommendations to take additional steps.
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Royal Borough of Kensington & Chelsea (19 014 373)
Statement Upheld Other 19-Jun-2020
Summary: The Council wrongly advertised a property as being eligible for a resident’s parking permit. It has accepted fault, but for legal reasons cannot now allow the complainant to purchase a parking permit. The Council had already offered a remedy for the injustice this has caused, but has agreed with the Ombudsman’s recommendations to take additional steps.
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Royal Borough of Kensington & Chelsea (19 014 375)
Statement Upheld Other 19-Jun-2020
Summary: The Council wrongly advertised a property as being eligible for a resident’s parking permit. It has accepted fault, but for legal reasons cannot now allow the complainant to purchase a parking permit. The Council had already offered a remedy for the injustice this has caused, but has agreed with the Ombudsman’s recommendations to take additional steps.
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Royal Borough of Kensington & Chelsea (19 014 377)
Statement Upheld Other 19-Jun-2020
Summary: The Council wrongly advertised a property as being eligible for a resident’s parking permit. It has accepted fault, but for legal reasons cannot now allow the complainant to purchase a parking permit. The Council had already offered a remedy for the injustice this has caused, but has agreed with the Ombudsman’s recommendations to take additional steps.
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City of Wolverhampton Council (19 013 157)
Statement Not upheld Other 16-Jun-2020
Summary: Mr B complained about the Council’s actions in responding to complaints of anti-social behaviour from his neighbour, Mr C. We cannot identify fault in the way the Council has dealt with the situation.
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Derby City Council (19 021 110)
Statement Closed after initial enquiries Other 06-May-2020
Summary: The Ombudsman cannot investigate Mr Y’s complaint about the resurfacing works carried out by the Council. This is because estate management matters cannot be investigated by the Ombudsman.