Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Allocations archive 2020-2021


Archive has 242 results

  • St Albans City Council (20 012 052)

    Statement Closed after initial enquiries Allocations 30-Mar-2021

    Summary: We will not investigate this complaint about the Council's decision not to allow the complainant to join the housing register. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Enfield (20 013 852)

    Statement Closed after initial enquiries Allocations 30-Mar-2021

    Summary: We will not investigate Mrs B's complaint about the Council's decision not to allow her to join the housing register. This is because an investigation is unlikely to find the Council's decision was affected by fault. An investigation into the additional matters Mrs B complains about is not justified.

  • Gateshead Metropolitan Borough Council (20 008 214)

    Statement Closed after initial enquiries Allocations 30-Mar-2021

    Summary: We will not investigate this complaint about the time it is taking for the Council to offer the complainant a larger home. This is because there is insufficient evidence of fault by the Council.

  • Swale Borough Council (20 005 442)

    Statement Not upheld Allocations 29-Mar-2021

    Summary: Miss X complains about the way the Council handled her housing needs. She says this caused stress and anxiety, and meant she was off work sick and lost wages. The Ombudsman does not find the Council at fault for the way it decided Miss X's housing allocation banding. The Ombudsman has not investigated the other parts of Miss X's complaint because they are too old or are outside the Ombudsman's jurisdiction.

  • North Hertfordshire District Council (20 004 511)

    Statement Not upheld Allocations 26-Mar-2021

    Summary: Mr X complained the Council failed to advise him of his right of review when it allocated him his current property and it has refused to allow him to join the housing register. The Council provided Mr X with information about his right of review and it was not at fault. There was no fault in the way the Council reached the decision not to accept Mr X on the housing register.

  • London Borough of Hammersmith & Fulham (20 012 001)

    Statement Closed after initial enquiries Allocations 25-Mar-2021

    Summary: We will not investigate Mr B's complaint about the way the Council dealt with his complaint about his transfer request. This is because the injustice he suffered because of the way the Council dealt with his complaint is not significant enough to justify our involvement.

  • London Borough of Redbridge (20 003 132)

    Statement Closed after initial enquiries Allocations 24-Mar-2021

    Summary: We shall not investigate Ms X's complaint about the Council delaying dealing with information about her housing application. This is because the delay did not cause Ms X a significant enough injustice in practical terms for us to investigate.

  • Milton Keynes Council (20 011 691)

    Statement Closed after initial enquiries Allocations 24-Mar-2021

    Summary: We will not investigate this complaint that the Council has failed to provide permanent housing. This is because there is insufficient evidence of fault by the Council and because part of the complaint is late.

  • London Borough of Bromley (20 009 318)

    Statement Closed after initial enquiries Allocations 23-Mar-2021

    Summary: We will not investigate this complaint that the Council has not awarded enough priority to a woman's Housing Register application. This is because the complaint has been made late, and there are no good reasons for us to pursue the matter now.

  • London Borough of Camden (20 004 536)

    Statement Closed after initial enquiries Allocations 22-Mar-2021

    Summary: Ms X complained about the way the Council handled her application to be on its Housing Register. We will not investigate the complaint because Ms X has not yet completed the Council's review procedure.