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COVID-19 archive 2020-2021


Archive has 17 results

  • Dorset Council (20 002 610)

    Statement Not upheld COVID-19 30-Mar-2021

    Summary: Mrs D complains the Council failed to deal effectively with anti-social behaviour which arose after it moved homeless people into hotels near her home during the COVID-19 lockdown. We have not found fault.

  • London Borough of Enfield (20 011 624)

    Statement Closed after initial enquiries COVID-19 22-Mar-2021

    Summary: We shall not investigate this complaint about the Council not closing a coffee shop because of alleged COVID-19 breaches. The Council's alleged fault has not disadvantaged Mr X directly and significantly enough to warrant investigation.

  • Mole Valley District Council (20 011 748)

    Statement Closed after initial enquiries COVID-19 16-Mar-2021

    Summary: We will not investigate Mr X's complaint about the Council's decision to suspend its garden waste collection service over the Christmas period. This is because there is not enough evidence Mr X has been caused a significant personal injustice.

  • Broxbourne Borough Council (20 010 874)

    Statement Closed after initial enquiries COVID-19 05-Mar-2021

    Summary: We shall not investigate this complaint about the Council's actions regarding signs in a shop about wearing face coverings. The Council's fault did not cause Mr X a direct and significant enough injustice to warrant investigation.

  • Bournemouth, Christchurch and Poole Council (20 008 822)

    Statement Closed after initial enquiries COVID-19 01-Mar-2021

    Summary: Mr X is unhappy with how the Council handled his complaint after he raised concerns about events which took place during COVID-19. We will not investigate Mr X's complaint. This is because there is not enough evidence Mr X has been caused significant personal injustice. Also, we will not investigate a council's complaint handling as a standalone issue.

  • Stockton-on-Tees Borough Council (20 009 270)

    Statement Closed after initial enquiries COVID-19 05-Feb-2021

    Summary: We will not investigate Mr X's complaint about the Council's issue of a prohibition notice for an alleged breach of The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020. This is because it is unlikely we would find fault by the Council and we cannot achieve the outcome Mr X wants.

  • Northampton Borough Council (20 009 120)

    Statement Closed after initial enquiries COVID-19 03-Feb-2021

    Summary: We will not investigate Mr X's complaint about how the Council has treated his businesses during COVID-19. This is because there is not enough evidence of fault by the Council.

  • Woking Borough Council (20 004 568)

    Statement Closed after initial enquiries COVID-19 26-Jan-2021

    Summary: We will not investigate Mr X's complaint that the Council failed to protect residents of his development from the risk of catching COVID-19. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

  • London Borough of Tower Hamlets (20 008 789)

    Statement Closed after initial enquiries COVID-19 25-Jan-2021

    Summary: We will not investigate Mr X's complaint that the Council failed to consider its public sector equality duty when deciding to close a local park. This is because the decision did not cause Mr X significant injustice.

  • Devon County Council (20 004 398)

    Statement Not upheld COVID-19 19-Jan-2021

    Summary: X complains the Council closed their local Household Waste Recycling Centre to pedestrians when it reopened in May 2020 following temporary closure due to COVID-19. We do not uphold the complaint, finding the Council could reasonably take this action as part of a package of measures designed to limit use of the site and maintain social distancing on re-opening.