Stoke-on-Trent City Council (20 004 476)

Statement Closed after initial enquiries Other 26-Oct-2020

Summary: Miss X complained the Council has been racist and biased towards her for two years. We cannot investigate this complaint, because it relates to information the Council presented to court and issues that are not separable from the proceedings.

Wirral Metropolitan Borough Council (20 003 882)

Statement Closed after initial enquiries Other 26-Oct-2020

Summary: We will not investigate this complaint about Miss Y’s involvement in the support her son is receiving from the Council’s children’s services. This is because it is reasonable to expect her to raise the issues in court.

Darlington Borough Council (20 000 848)

Statement Closed after initial enquiries Other 20-Oct-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council gave misleading or inaccurate advice in 2017 about his entitlement to help with nursery costs. The complaint is outside the Ombudsman’s jurisdiction. Mr X’s complaint is late being made after the permitted period of 12 months.

North Yorkshire County Council (19 018 676)

Statement Not upheld Other 19-Oct-2020

Summary: The Ombudsman cannot investigate this complaint as court action has been started about the matters complained of.

Hertfordshire County Council (20 004 645)

Statement Closed after initial enquiries Other 19-Oct-2020

Summary: The Ombudsman will not investigate Ms X’s complaint about data breaches involving information about her family. This is because the Information Commissioner’s Office is the appropriate body to consider her concerns.

Rochdale Metropolitan Borough Council (20 003 005)

Statement Closed after initial enquiries Other 16-Oct-2020

Summary: The Ombudsman cannot investigate Mr X’s complaint relating to contact with his children. This is because it refers to matters that have been subject to court proceedings. Such matters lie outside the Ombudsman’s jurisdiction and we have no discretion to consider them.

Northamptonshire County Council (20 004 852)

Statement Closed after initial enquiries Other 16-Oct-2020

Summary: Mr X complains the Council lied about him in court reports and under oath in court. The Ombudsman cannot investigate this complaint as we cannot investigate what happens in court, which includes reports the Council presents to court and issues indivisibly linked to the court proceedings.

City of Doncaster Council (20 003 446)

Statement Closed after initial enquiries Other 15-Oct-2020

Summary: The Ombudsman cannot investigate Miss X’s complaint about a social worker’s court report because it lies outside his jurisdiction. The law prevents us from considering matters that have been considered in court. The Ombudsman will not investigate Miss X’s complaint about the Council’s decision not to change her daughter’s social worker because this is a matter of professional judgement for the Council to decide.

Sefton Metropolitan Borough Council (20 004 581)

Statement Closed after initial enquiries Other 13-Oct-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about a data protection breach. This is because the complaint is late, and the Information Commissioner’s Officer is best placed to consider this matter.

Buckinghamshire Council (20 004 800)

Statement Closed after initial enquiries Other 12-Oct-2020

Summary: The Ombudsman cannot investigate Miss B’s complaint about the Council’s failings in producing a Section 37 report and its staff conduct. This is because the law prohibits the Ombudsman from investigating the conduct of court proceedings including the production of court reports and evidence.