Archive has 347 results
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Wirral Metropolitan Borough Council (19 014 220)
Statement Upheld Child protection 19-Oct-2020
Summary: Ms X complained that the Council failed to respond adequately to her complaint about an organisation providing a short break for her daughter when she raised safeguarding concerns. The Council took appropriate action to deal with the allegations but failed to tell Ms X what action it was taking. The Council has agreed a suitable remedy.
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Devon County Council (20 004 402)
Statement Closed after initial enquiries Child protection 19-Oct-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about the Council’s actions concerning the residence of her children, which was decided by a court. The remaining matters are either historic, ones that have already had a satisfactory remedy, or ones where investigation is unlikely to achieve the outcome Miss X wants.
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Northumberland County Council (20 004 416)
Statement Closed after initial enquiries Child protection 19-Oct-2020
Summary: The Ombudsman should not investigate Miss X’s complaint about children services actions between 2012 and 2018. There are no good reasons why the late complaint rule should not apply. The Information Commissioner is better placed to consider Miss X’s data protection complaint.
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Leeds City Council (20 004 494)
Statement Closed after initial enquiries Child protection 19-Oct-2020
Summary: The Ombudsman cannot investigate this complaint about the residency of Mr X’s daughter. These matters were decided by a court and the Ombudsman has no discretion to consider them.
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Nottingham City Council (20 003 844)
Statement Closed after initial enquiries Child protection 19-Oct-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to his child protection reports. It is unlikely we would find fault with its professional judgment.
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Statement Closed after initial enquiries Child protection 19-Oct-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council has prevented him from seeing his children for more than five years. This is because it is unlikely we would find that fault on the Council’s part caused injustice to Mr B.
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London Borough of Waltham Forest (20 004 268)
Statement Closed after initial enquiries Child protection 17-Oct-2020
Summary: The Ombudsman will not investigate Miss C’s complaint about the Council’s involvement with her family from 2003 including her admission to care for some ten months. The complaint is outside the Ombudsman’s jurisdiction because Miss C complains late. A significant part of the complaint cannot be investigated because a court considered Miss C’s welfare.
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London Borough of Waltham Forest (20 004 274)
Statement Closed after initial enquiries Child protection 17-Oct-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s involvement with his family and the impact on his childhood from 2003. The complaint is outside the Ombudsman’s jurisdiction because Mr B complains late. It would not be a good use of public resources to investigate when Mr B remained at home in the care of his parents.
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Tameside Metropolitan Borough Council (20 001 894)
Statement Closed after initial enquiries Child protection 16-Oct-2020
Summary: Miss B complained about the Council’s lack of action after she raised concerns over suitability of her daughter’s accommodation. The Ombudsman will not investigate this complaint. This is because the complaint is late and there are no good reasons for us to exercise our discretion to investigate it.
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Nottingham City Council (20 002 920)
Statement Closed after initial enquiries Child protection 16-Oct-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the contents of a social worker’s children’s assessment report for his daughter. This is because an investigation could not achieve any worthwhile outcome for Mr X.