Norfolk County Council (20 005 895)

Statement Closed after initial enquiries Child protection 18-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint of harm to his child as there is no evidence of fault to warrant investigation and other matters are not separable from the decisions of a court.

Central Bedfordshire Council (19 019 565)

Statement Closed after initial enquiries Child protection 16-Nov-2020

Summary: We cannot investigate Miss X’s complaint about a report the Council wrote for court as part of care proceedings. The law prevents us from considering what happened in court, which includes the content of court reports.

London Borough of Bromley (20 005 836)

Statement Closed after initial enquiries Child protection 13-Nov-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s children’s services team. The complaint is late, and we cannot consider matters which have been discussed and decided in court.

London Borough of Islington (20 003 373)

Statement Closed after initial enquiries Child protection 12-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s involvement with the complainant’s family. This is because there is no worthwhile outcome that further investigation would achieve and he could not achieve the outcomes that the complainant seeks.

Norfolk County Council (20 005 809)

Statement Closed after initial enquiries Child protection 12-Nov-2020

Summary: We cannot investigate Mr X’s complaint about the information the Council provided to court relating to his child. The law prevents us from investigating what happened in court. It was the court, not the Council, that made the decision Mr X disagrees with. It is too soon for us to consider parts of Mr X’s complaint that are about earlier events, as any findings we could come to would depend on the outcome of court proceedings which have not yet finished.

Dudley Metropolitan Borough Council (20 005 508)

Statement Closed after initial enquiries Child protection 12-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s refusal to change the allocated social worker for the complainant’s children. This is because he cannot achieve the complainant’s desired outcome.

Staffordshire County Council (20 005 900)

Statement Closed after initial enquiries Child protection 12-Nov-2020

Summary: We will not investigate this complaint about the Council’s safeguarding investigations. This is because it involves matters already considered by a court and Mr Y is not the appropriate person to represent two children who are extended family members.

Cheshire East Council (20 000 757)

Statement Upheld Child protection 12-Nov-2020

Summary: The Ombudsman cannot investigate this complaint about the Council’s involvement with the complainant’s relationship and contact with his son. This is because the majority of the issues are related to court proceedings, and are out of jurisdiction.

Kent County Council (20 005 284)

Statement Closed after initial enquiries Child protection 10-Nov-2020

Summary: The Ombudsman cannot investigate Ms X’s complaint about the Council’s children services team’s assessment and approach to her. This is because the Court is considering her children’s care arrangements.

Nottinghamshire County Council (19 020 882)

Statement Not upheld Child protection 09-Nov-2020

Summary: Mr X complained about the processes and information in two child and family assessments the Council completed. He also says the Council failed to ensure his children were suitably educated. The Council was not at fault.